Knowledge is defined as intangible asset that can offer valuable reward in future, so never give up on it and our MB-230 Test Vce exam preparation can offer enough knowledge to cope with the exam effectively. To satisfy the needs of exam candidates, our experts wrote our MB-230 Test Vce practice materials with perfect arrangement and scientific compilation of messages, so you do not need to study other numerous MB-230 Test Vce study guide to find the perfect one anymore. This shows what? As long as you use our products, you can pass the exam! Do you want to be one of 99? Quickly purchase our MB-230 Test Vce exam questions! So there is no matter of course.
Microsoft Dynamics 365 MB-230 Come on!
In traditional views, MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Vce practice materials need you to spare a large amount of time on them to accumulate the useful knowledge may appearing in the real exam. We introduce a free trial version of the Exam MB-230 Demo learning guide because we want users to see our sincerity. Exam MB-230 Demo exam prep sincerely hopes that you can achieve your goals and realize your dreams.
And we have become a famous brand for we have engaged in this career. If you choose our MB-230 Test Vce practice engine, you will find the shortcut to the success. In today's highly developed and toughly competitive society, professional certificates are playing crucial importance for individuals like MB-230 Test Vce.
Microsoft MB-230 Test Vce - You must have no idea to choose which one.
We are amenable to offer help by introducing our MB-230 Test Vce real exam materials and they can help you pass the Microsoft Dynamics 365 Customer Service Functional Consultant practice exam efficiently. All knowledge is based on the real exam by the help of experts. By compiling the most important points of questions into our MB-230 Test Vce guide prep our experts also amplify some difficult and important points. There is no doubt they are clear-cut and easy to understand to fulfill your any confusion about the exam. Our Microsoft Dynamics 365 Customer Service Functional Consultant exam question is applicable to all kinds of exam candidates who eager to pass the exam. Last but not the least, they help our company develop brand image as well as help a great deal of exam candidates pass the exam with passing rate over 98 percent of our MB-230 Test Vce real exam materials.
We believe that you must have paid more attention to the pass rate of the Microsoft Dynamics 365 Customer Service Functional Consultant exam questions. If you focus on the study materials from our company, you will find that the pass rate of our products is higher than other study materials in the market, yes, we have a 99% pass rate, which means if you take our the MB-230 Test Vce study dump into consideration, it is very possible for you to pass your exam and get the related certification.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Huawei H28-315_V1.0 - Of course, if you fail to pass the exam, we will give you a 100% full refund. We can tell you with confidence that the Autodesk RVT_ELEC_01101 practice materials are superior in all respects to similar products. CompTIA XK0-006 - Our experts have many years’ experience in this particular line of business, together with meticulous and professional attitude towards jobs. Microsoft AZ-104 - Believe that there is such a powerful expert help, our users will be able to successfully pass the qualification test to obtain the qualification certificate. Our Amazon AIF-C01 practice questions enjoy great popularity in this line.
Updated: May 28, 2022