However, With Goldmile-Infobiz Microsoft MB-230 Training Pdf exam training materials, the kind of mentality will disappear. With Goldmile-Infobiz's Microsoft MB-230 Training Pdf exam training materials, you can be brimming with confidence, and do not need to worry the exam. Of course, you can also face the exam with ease. Let me be clear here a core value problem of Goldmile-Infobiz. All Microsoft exams are very important. You can use Goldmile-Infobiz's Microsoft MB-230 Training Pdf exam training materials.
Microsoft Dynamics 365 MB-230 Select Goldmile-Infobiz is to choose success.
Microsoft Dynamics 365 MB-230 Training Pdf - Microsoft Dynamics 365 Customer Service Functional Consultant Firstly, Goldmile-Infobiz exam dumps are researched by IT experts who used their experience for years and can figure out accurately the scope of the examinations. Are you a brave person? If you did not do the best preparation for your IT certification exam, can you take it easy? Yes, of course. Because you have Goldmile-Infobiz's Microsoft Valid MB-230 Test Collection Materials exam training materials.
Different person has different goals, but our Goldmile-Infobiz aims to help you successfully pass MB-230 Training Pdf exam. Maybe to pass MB-230 Training Pdf exam is the first step for you to have a better career in IT industry, but for our Goldmile-Infobiz, it is the entire meaning for us to develop MB-230 Training Pdf exam software. So we try our best to extend our dumps, and our Goldmile-Infobiz elite comprehensively analyze the dumps so that you are easy to use it.
Microsoft MB-230 Training Pdf - Money back guaranteed and so on.
We have a lasting and sustainable cooperation with customers who are willing to purchase our MB-230 Training Pdf actual exam. We try our best to renovate and update our MB-230 Training Pdf study materials in order to help you fill the knowledge gap during your learning process, thus increasing your confidence and success rate. At the same time, MB-230 Training Pdf preparation baindumps can keep pace with the digitized world by providing timely application. You will never fell disappointed with our MB-230 Training Pdf exam quiz.
If you master all key knowledge points, you get a wonderful score. If you choose our MB-230 Training Pdf exam review questions, you can share fast download.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
With the high pass rate as 98% to 100%, we can proudly claim that we are unmatched in the market for our accurate and latest Palo Alto Networks PSE-Cortex exam dumps. We offer you the most accurate Palo Alto Networks PCNSE exam answers that will be your key to pass the certification exam in your first try. You can easily get the high paying job if you are passing the Cisco 350-601 exam in the first attempt, and our Cisco 350-601 study guides can help you do so. Preparing for the Microsoft MD-102 real exam is easier if you can select the right test questions and be sure of the answers. Now you can pass Microsoft Fortinet NSE7_SSE_AD-25 exam without going through any hassle.
Updated: May 28, 2022