In the process of development, it also constantly considers the different needs of users. According to your situation, our MB-230 Training Tools study materials will tailor-make different materials for you. And the content of the MB-230 Training Tools exam questions is always the latest information contained for our technicals update the questions and answers in the first time. You can obtain our MB-230 Training Tools preparation engine within five minutes after you pay for it successfully and then you can study with it right away. Besides, if you have any question, our services will solve it at the first time. This certification gives us more opportunities.
Microsoft Dynamics 365 MB-230 If you make up your mind, choose us!
Our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Training Tools exam braindumps are the hard-won fruit of our experts with their unswerving efforts in designing products and choosing test questions. Of course, their service attitude is definitely worthy of your praise. I believe that you are willing to chat with a friendly person.
In fact, all three versions contain the same questions and answers. You can either choose one or all three after payment. I believe you can feel the power of our MB-230 Training Tools preparation prep in these trial versions.
Our Microsoft MB-230 Training Tools learning quiz will be your best choice.
Do you want to choose a lifetime of mediocrity or become better and pursue your dreams? I believe you will have your own pursuit. Perhaps you do not know how to go better our MB-230 Training Tools learning engine will give you some help. The choice is like if a person is at a fork, and which way to go depends on his own decision. Our MB-230 Training Tools study materials have successfully helped a lot of candidates achieve their certifications and become better. Our MB-230 Training Tools learning guide will be your best choice.
In the past ten years, we have made many efforts to perfect our MB-230 Training Tools study materials. Our MB-230 Training Tools study questions cannot tolerate any small mistake.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
After your payment, we will send the updated Fortinet FCP_FAZ_AD-7.4 exam to you immediately and if you have any question about updating, please leave us a message. As a result, many customers get manifest improvement and lighten their load by using our Huawei H19-338 practice materials. ISACA CRISC - We offer the most considerate after-sales services for you 24/7 with the help of patient staff and employees. Unlike many other learning materials, our NCARB Project-Planning-Design study materials are specially designed to help people pass the exam in a more productive and time-saving way, and such an efficient feature makes it a wonderful assistant in personal achievement as people have less spare time nowadays. It is true that related skills serve as common tools frequently used all over the world, so we can realize that how important an Microsoft MS-700-KR certification is, also understand the importance of having a good knowledge of it.
Updated: May 28, 2022