There are many advantages of our MB-230 Vce Free pdf torrent: latest real questions, accurate answers, instantly download and high passing rate. You can totally trust our MB-230 Vce Free practice test because all questions are created based on the requirements of the certification center. Latest MB-230 Vce Free test questions are verified and tested several times by our colleagues to ensure the high pass rate of our MB-230 Vce Free study guide. Unlike other MB-230 Vce Free study materials, there is only one version and it is not easy to carry. Our MB-230 Vce Free exam questions mainly have three versions which are PDF, Software and APP online, and for their different advantafes, you can learn anywhere at any time. You can clearly get all the information about our MB-230 Vce Free study guide.
Microsoft Dynamics 365 MB-230 Just buy it and you will love it!
Microsoft Dynamics 365 MB-230 Vce Free - Microsoft Dynamics 365 Customer Service Functional Consultant Office workers and mothers are very busy at work and home; students may have studies or other things. If you are satisfied with our Latest MB-230 Test Notes training guide, come to choose and purchase. If you buy the Software or the APP online version of our Latest MB-230 Test Notes study materials, you will find that the timer can aid you control the time.
Goldmile-Infobiz's braindumps provide you the gist of the entire syllabus in a specific set of questions and answers. These study questions are most likely to appear in the actual MB-230 Vce Free exam. The Certification exams are actually set randomly from the database of MB-230 Vce Free.
Microsoft MB-230 Vce Free - Just have a try and you will love them!
As long as you can practice MB-230 Vce Free study guide regularly and persistently your goals of making progress and getting certificates smoothly will be realized just like a piece of cake. For our pass rate of our MB-230 Vce Free practice engine which is high as 98% to 100% is tested and praised by our customers. You can trust in our quality of the MB-230 Vce Free exam questions and you can try it by free downloading the demos.
The best way to gain success is not cramming, but to master the discipline and regular exam points of question behind the tens of millions of questions. Our MB-230 Vce Free preparation materials can remove all your doubts about the exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
However, passing an Microsoft SC-200 exam is not easy, and a large number of people fail to pass it every year, as is the case with the Microsoft SC-200 exam. Oracle 1z0-1054-25 - Our online workers are going through professional training. With our IBM S2000-025 learning questions, you can enjoy a lot of advantages over the other exam providers’. Our HP HPE6-A87 learning guide allows you to study anytime, anywhere. The clients can use the practice software to test if they have mastered the Cisco 350-901 test guide and use the function of stimulating the test to improve their performances in the real test.
Updated: May 28, 2022