If you choose our products, you will become a better self. MB-230 Exam Cram Materials actual exam want to contribute to your brilliant future. With our MB-230 Exam Cram Materials learning braindumps, you can not only get the certification but also learn a lot of the professional knowledge. Where is a will, there is a way. And our MB-230 Exam Cram Materials exam questions are the exact way which can help you pass the exam and get the certification with ease. We hope that the MB-230 Exam Cram Materials learning braindumps you purchased are the best for you.
The hit rate of MB-230 Exam Cram Materials study engine is very high.
Goldmile-Infobiz's simulation test software and related questions of MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Cram Materials certification exam are produced by the analysis of MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Cram Materials exam outline, and they can definitely help you pass your first time to participate in MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Cram Materials certification exam. Goldmile-Infobiz is a wonderful study platform that contains our hearty wish for you to pass the exam by our MB-230 Reliable Study Guide Pdf exam materials. So our responsible behaviors are our instinct aim and tenet.
Goldmile-Infobiz is a website for Microsoft certification MB-230 Exam Cram Materials exam to provide a short-term effective training. Microsoft MB-230 Exam Cram Materials is a certification exam which is able to change your life. IT professionals who gain Microsoft MB-230 Exam Cram Materials authentication certificate must have a higher salary than the ones who do not have the certificate and their position rising space is also very big, who will have a widely career development prospects in the IT industry in.
Microsoft MB-230 Exam Cram Materials - Yes, this is true.
Our MB-230 Exam Cram Materials study materials are written by experienced experts in the industry, so we can guarantee its quality and efficiency. The content of our MB-230 Exam Cram Materials learning guide is consistent with the proposition law all the time. We can't say it’s the best reference, but we're sure it won't disappoint you. This can be borne out by the large number of buyers on our website every day. And our pass rate of our MB-230 Exam Cram Materials exam braindumps is high as 98% to 100%.
In addition, Goldmile-Infobiz exam dumps will be updated at any time. If exam outline and the content change, Goldmile-Infobiz can provide you with the latest information.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Through the practice of our Fortinet NSE7_SOC_AR-7.6 exam questions, you can grasp the intention of the examination organization accurately. Goldmile-Infobiz SCDM CCDM braindump has a high hit rate. You don't have to spend all your energy to the exam because our Salesforce Manufacturing-Cloud-Professional learning questions are very efficient. And then are what materials your worthwhile option? Do you have chosen Goldmile-Infobiz Microsoft IIA IIA-CIA-Part3-KR real questions and answers? If so, you don't need to worry about the problem that can't pass the exam. By our study materials, all people can prepare for their Salesforce Agentforce-Specialist exam in the more efficient method.
Updated: May 28, 2022