So you are able to adjust your learning plan of the MB-230 Examinations Actual Questions guide test flexibly. We hope that our new design can make study more interesting and colorful. You also can send us good suggestions about developing the study material. PDF Version is easy to read and print. So you can study anywhere, anytime. MB-230 Examinations Actual Questions test questions have very high quality services in addition to their high quality and efficiency.
Microsoft Dynamics 365 MB-230 Please remember you are the best.
Our company has a professional team of experts to write MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Examinations Actual Questions preparation materials and will constantly update it to ensure that it is synchronized with the exam content. Our sales volumes are beyond your imagination. Every day thousands of people browser our websites to select our New MB-230 Test Name exam materials.
The latest MB-230 Examinations Actual Questions exam torrent covers all the qualification exam simulation questions in recent years, including the corresponding matching materials at the same time. Do not have enough valid MB-230 Examinations Actual Questions practice materials, can bring inconvenience to the user, such as the delay progress, learning efficiency and to reduce the learning outcome was not significant, these are not conducive to the user persistent finish learning goals. Therefore, to solve these problems, the MB-230 Examinations Actual Questions test material is all kinds of qualification examination, the content of the difficult point analysis, let users in the vast amounts of find the information you need in the study materials, the MB-230 Examinations Actual Questions practice materials improve the user experience, to lay the foundation for good grades through qualification exam.
Microsoft MB-230 Examinations Actual Questions - The more efforts you make, the luckier you are.
Goldmile-Infobiz's practice questions and answers about the Microsoft certification MB-230 Examinations Actual Questions exam is developed by our expert team's wealth of knowledge and experience, and can fully meet the demand of Microsoft certification MB-230 Examinations Actual Questions exam's candidates. From related websites or books, you might also see some of the training materials, but Goldmile-Infobiz's information about Microsoft certification MB-230 Examinations Actual Questions exam is the most comprehensive, and can give you the best protection. Candidates who participate in the Microsoft certification MB-230 Examinations Actual Questions exam should select exam practice questions and answers of Goldmile-Infobiz, because Goldmile-Infobiz is the best choice for you.
All workers will take part in regular training to learn our MB-230 Examinations Actual Questionsstudy materials. So their service spirits are excellent.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Genesys GCP-GCX - I wish you good luck. Please consider our Medical Professional CHFM learning quiz carefully and you will get a beautiful future with its help. Goldmile-Infobiz's latest training material about Microsoft certification VMware 2V0-18.25 exam have 95% similarity with the real test. The experts and professors of our company have designed the three different versions of the ISACA CDPSE prep guide, including the PDF version, the online version and the software version. Juniper JN0-460 - Select Goldmile-Infobiz is equivalent to choose success.
Updated: May 28, 2022