Our MB-230 Guaranteed Questions Answers exam preparation can not only give a right direction but also cover most of the real test questions so that you can know the content of exam in advance. You can master the questions and answers of Microsoft MB-230 Guaranteed Questions Answers exam preparation, even adjust your exam mood actively. This is a good way to purchase valid exam preparation materials for your coming MB-230 Guaranteed Questions Answers test. It is certain that the pass rate of our MB-230 Guaranteed Questions Answers study guide among our customers is the most essential criteria to check out whether our MB-230 Guaranteed Questions Answers training materials are effective or not. The good news is that according to statistics, under the help of our MB-230 Guaranteed Questions Answers learning dumps, the pass rate among our customers has reached as high as 98% to 100%. It is well known that getting certified by MB-230 Guaranteed Questions Answers real exam is a guaranteed way to succeed with IT careers.
Also, our MB-230 Guaranteed Questions Answers exam guide will keep advancing.
Whether you are newbie or experienced exam candidates, our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Guaranteed Questions Answers study guide will relieve you of tremendous pressure and help you conquer the difficulties with efficiency. In case there are any changes happened to the MB-230 Visual Cert Test exam, the experts keep close eyes on trends of it and compile new updates constantly. It means we will provide the new updates of our MB-230 Visual Cert Test preparation dumps freely for you later after your payment.
What are you waiting for? Come and buy MB-230 Guaranteed Questions Answers study guide now! Our MB-230 Guaranteed Questions Answers learning materials help you to easily acquire the MB-230 Guaranteed Questions Answers certification even if you have never touched the relative knowledge before. With our MB-230 Guaranteed Questions Answers exam questions, you will easily get the favor of executives and successfully enter the gates of famous companies.
Microsoft MB-230 Guaranteed Questions Answers - In the end, you will become an excellent talent.
Our MB-230 Guaranteed Questions Answers exam questions are valuable and useful and if you buy our MB-230 Guaranteed Questions Answers study materials will provide first-rate service to you to make you satisfied. We provide not only the free download and try out of the MB-230 Guaranteed Questions Answers practice guide but also the immediate download after your purchase successfully. To see whether our MB-230 Guaranteed Questions Answers training dumps are worthy to buy, you can have a try on our product right now.
On the one hand, you can elevate your working skills after finishing learning our MB-230 Guaranteed Questions Answers study materials. On the other hand, you will have the chance to pass the exam and obtain the MB-230 Guaranteed Questions Answerscertificate, which can aid your daily work and get promotion.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
The key strong-point of our Microsoft AZ-204-KR test guide is that we impart more important knowledge with fewer questions and answers, with those easily understandable Microsoft AZ-204-KR study braindumps, you will find more interests in them and experience an easy learning process. SAP C-BCBAI-2509 - As old saying goes, all roads lead to Rome. Many people worry about buying electronic products on Internet, like our Amazon AIF-C01-KR preparation quiz, we must emphasize that our Amazon AIF-C01-KR simulating materials are absolutely safe without viruses, if there is any doubt about this after the pre-sale, we provide remote online guidance installation of our Amazon AIF-C01-KR exam practice. PRINCE2 PRINCE2Foundation - Then you can go to everywhere without carrying your computers. SAP C_ABAPD_2507 - We will simplify the complex concepts by adding diagrams and examples during your study.
Updated: May 28, 2022