And they are the masterpieces of processional expertise these area with reasonable prices. Besides, they are high efficient for passing rate is between 98 to 100 percent, so they can help you save time and cut down additional time to focus on the MB-230 Practice Questions Book actual exam review only. We understand your drive of the certificate, so you have a focus already and that is a good start. In addition to high quality and high efficiency of our MB-230 Practice Questions Book exam questions, considerate service is also a big advantage of our company. We will provide 24 - hour online after-sales service to every customer to help them solve problems on our MB-230 Practice Questions Book learning guide. As a representative of clientele orientation, we promise if you fail the practice exam after buying our MB-230 Practice Questions Book training quiz, we will give your compensatory money full back.
Microsoft Dynamics 365 MB-230 There is no doubt that you can get a great grade.
Microsoft Dynamics 365 MB-230 Practice Questions Book - Microsoft Dynamics 365 Customer Service Functional Consultant We also provide a 100% refund policy for all users who purchase our questions. So we have adamant attitude to offer help rather than perfunctory attitude. All MB-230 Answers Free test prep is made without levity and the passing rate has up to 98 to 100 percent now.
That is to say, almost all the students who choose our products can finally pass the exam. What are you waiting for? Just rush to buy our MB-230 Practice Questions Book learning braindumps! We believe that the greatest value of MB-230 Practice Questions Book training guide lies in whether it can help candidates pass the examination, other problems are secondary.
Microsoft MB-230 Practice Questions Book - You need to have a brave attempt.
Are you aware of the importance of the MB-230 Practice Questions Book certification? If your answer is not, you may place yourself at the risk of be eliminated by the labor market. As we know, the MB-230 Practice Questions Book certification is the main reflection of your ability. If you want to maintain your job or get a better job for making a living for your family, it is urgent for you to try your best to get the MB-230 Practice Questions Book certification. We are glad to help you get the certification with our best MB-230 Practice Questions Book study materials successfully.
Selecting the Goldmile-Infobiz is equal to be 100% passing the exam. Goldmile-Infobiz have a professional IT team to do research for practice questions and answers of the Microsoft MB-230 Practice Questions Book exam certification exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
On the other hand, using free trial downloading before purchasing, I can promise that you will have a good command of the function of our Lpi 101-500 exam prepare. BCS TM3 - It can help you improve your job and living standard, and having it can give you a great sum of wealth. Our Microsoft AI-102-KR test prep attaches great importance to a skilled, trained and motivated workforce as well as the company’s overall performance. IIBA CPOA - Goldmile-Infobiz can ensure you to successfully pass the exam, and you can boldly Add Goldmile-Infobiz's products to your shopping cart. The Adobe AD0-E117 exam materials are in the process of human memory, is found that the validity of the memory used by the memory method and using memory mode decision, therefore, the Adobe AD0-E117 training materials in the process of examination knowledge teaching and summarizing, use for outstanding education methods with emphasis, allow the user to create a chain of memory, the knowledge is more stronger in my mind for a long time by our Adobe AD0-E117 study engine.
Updated: May 28, 2022