Our experts check whether there is an update on the Microsoft Dynamics 365 Customer Service Functional Consultant exam questions every day, if an update system is sent to the customer automatically. If you have any question about our MB-230 Reliable Test Cost test guide, you can email or contact us online. All customer information to purchase our MB-230 Reliable Test Cost guide torrent is confidential to outsides. And don't worry about how to pass the test, Goldmile-Infobiz certification training will be with you. What is your dream? Don't you want to make a career? The answer must be ok. With our software version of our MB-230 Reliable Test Cost guide braindumps, you can practice and test yourself just like you are in a real exam for our MB-230 Reliable Test Cost study materials have the advandage of simulating the real exam.
Microsoft Dynamics 365 MB-230 Now, everything is different.
We have curated new MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Reliable Test Cost questions answers to help you prepare for the exam. Take away your satisfied MB-230 Cost-Effective Certification preparation quiz and begin your new learning journey. You will benefit a lot after you finish learning our MB-230 Cost-Effective Certification study materials just as our other loyal customers.
Our MB-230 Reliable Test Cost study materials are excellent examination review products composed by senior industry experts that focuses on researching the mock examination products which simulate the real MB-230 Reliable Test Cost test environment. Experts fully considered the differences in learning methods and examination models between different majors and eventually formed a complete review system. It will help you to pass MB-230 Reliable Test Cost exam successfully after a series of exercises, correction of errors, and self-improvement.
Microsoft MB-230 Reliable Test Cost - .
The MB-230 Reliable Test Cost practice questions that are best for you will definitely make you feel more effective in less time. The cost of MB-230 Reliable Test Cost studying materials is really very high. Selecting our study materials is definitely your right decision. Of course, you can also make a decision after using the trial version. With our MB-230 Reliable Test Cost real exam, we look forward to your joining. And our MB-230 Reliable Test Cost exam braindumps will never let you down.
You never know what you can get till you try. It is universally acknowledged that mock examination is of great significance for those who are preparing for the exam since candidates can find deficiencies of their knowledge as well as their shortcomings in the practice test, so that they can enrich their knowledge before the real MB-230 Reliable Test Cost exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
There is a lot of data to prove that our SAP C-BW4H-2505 practice guide has achieved great success. Under the instruction of our HP HPE3-CL04 test prep, you are able to finish your task in a very short time and pass the exam without mistakes to obtain the Microsoft certificate. Microsoft AZ-400 - Only when we have enough qualifications to prove our ability can we defeat our opponents in the harsh reality. So many our customers have benefited form our CheckPoint 156-561 preparation quiz, so will you! SAP C-BCBTM-2509 - You may have gone through a lot of exams.
Updated: May 28, 2022