There may be customers who are concerned about the installation or use of our MB-230 Reliable Test Materials training questions. You don't have to worry about this if you have any of this kind of trouble. In addition to high quality and high efficiency of our MB-230 Reliable Test Materials exam questions, considerate service is also a big advantage of our company. According to former exam candidates, more than 98 percent of customers culminate in success by their personal effort as well as our MB-230 Reliable Test Materials study materials. So indiscriminate choice may lead you suffer from failure. How rare a chance is.
Microsoft Dynamics 365 MB-230 You need to have a brave attempt.
We are glad to help you get the certification with our best MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Reliable Test Materials study materials successfully. They provide a very effective training tools and online services for your. If you want to buy Goldmile-Infobiz products, Goldmile-Infobiz will provide you with the latest, the best quality and very detailed training materials as well as a very accurate exam practice questions and answers to be fully prepared for you to participate in the Microsoft certification MB-230 Reliable Exam Cram Review exam.
On the one hand, by the free trial services you can get close contact with our products, learn about the detailed information of our MB-230 Reliable Test Materials study materials, and know how to choose the different versions before you buy our products. On the other hand, using free trial downloading before purchasing, I can promise that you will have a good command of the function of our MB-230 Reliable Test Materials exam prepare. According to free trial downloading, you will know which version is more suitable for you in advance and have a better user experience.
Microsoft MB-230 Reliable Test Materials - You must work hard to upgrade your IT skills.
Our MB-230 Reliable Test Materials exam questions can meet your needs to the maximum extent, and our MB-230 Reliable Test Materials learning materials are designed to the greatest extent from the customer's point of view. So you don't have to worry about the operational complexity. As soon as you enter the learning interface of our system and start practicing our MB-230 Reliable Test Materials learning materials on our Windows software, you will find small buttons on the interface. It is very easy and convenient to use and find.
So you can quickly know your weaknesses and shortcomings, which is helpful to your further study. For easy use, Goldmile-Infobiz provides you with different version exam dumps.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
WGU Web-Development-Applications - Their masterpieces are instrumental to offer help and improve your performance in the real exam. Our professional IT team of Goldmile-Infobiz continues updating and improving APICS CSCP exam dumps in order to guarantee you win the exam while you are preparing for the exam. HP HPE7-A12 - Both normal and essential exam knowledge is written by them with digestible ways to understand. The aim that we try our best to develop the Microsoft DP-600 exam software is to save you money and time, and offer the effective help for you to pass the exam during your preparation for Microsoft DP-600 exam. HP HPE0-J83 - But if you buy our Microsoft Dynamics 365 Customer Service Functional Consultant test torrent you only need 1-2 hours to learn and prepare the exam and focus your main attention on your most important thing.
Updated: May 28, 2022