So your personal effort is brilliant but insufficient to pass the Microsoft Dynamics 365 Customer Service Functional Consultant exam and our MB-230 Test Lab Questions test guide can facilitate the process smoothly & successfully. Our Microsoft Dynamics 365 Customer Service Functional Consultant practice materials are successful by ensuring that what we delivered is valuable and in line with the syllabus of this exam. And our MB-230 Test Lab Questions test guide benefit exam candidates by improving their ability of coping the exam in two ways, first one is their basic knowledge of it. Our {CertName} guide braindumps are the most popular products in the market now. Just buy our MB-230 Test Lab Questions learning quiz, and you will get all you want. Last but not the least, they help our company develop brand image as well as help a great deal of exam candidates pass the exam with passing rate over 98 percent of our MB-230 Test Lab Questions real exam materials.
Microsoft Dynamics 365 MB-230 Sharp tools make good work.
You will have 100% confidence to participate in the exam and disposably pass Microsoft certification MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Lab Questions exam. when you buy our Reliable MB-230 Exam Collection Pdf simulating exam, our website will use professional technology to encrypt the privacy of every user to prevent hackers from stealing. We believe that business can last only if we fully consider it for our customers, so we will never do anything that will damage our reputation.
Goldmile-Infobiz's providing training material is very close to the content of the formal examination. Through our short-term special training You can quickly grasp IT professional knowledge, and then have a good preparation for your exam. We promise that we will do our best to help you pass the Microsoft certification MB-230 Test Lab Questions exam.
Microsoft MB-230 Test Lab Questions - We can help you to achieve your goals.
Goldmile-Infobiz can not only achieve your dreams, but also provide you one year of free updates and after-sales service. The answers of Goldmile-Infobiz's exercises is 100% correct and they can help you pass Microsoft certification MB-230 Test Lab Questions exam successfully. You can free download part of practice questions and answers of Microsoft certification MB-230 Test Lab Questions exam online as a try.
Goldmile-Infobiz Microsoft MB-230 Test Lab Questions exam training materials is the best training materials. If you're also have an IT dream.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Network Appliance NS0-528 - Perhaps you would spend less time and effort than the people who grasp fairly comprehensive expertise. With Goldmile-Infobiz Microsoft ServiceNow CIS-HAM exam training materials, you can begin your first step forward. Goldmile-Infobiz can provide you a pertinence training and high quality exercises, which is your best preparation for your first time to attend Microsoft certification Fortinet FCP_FAZ_AN-7.6 exam. HP HPE7-J02 - Goldmile-Infobiz exam dumps have two version-PDF and SOFT version which will give you convenient. Google Generative-AI-Leader - In order to improve the value of your career, you must pass this certification exam.
Updated: May 28, 2022