So we hope you can have a good understanding of the MB-230 Vce Test Simulator exam torrent we provide, then you can pass you exam in your first attempt. Our MB-230 Vce Test Simulator exam prep is elaborately compiled and highly efficiently, it will cost you less time and energy, because we shouldn’t waste our money on some unless things. The passing rate and the hit rate are also very high, there are thousands of candidates choose to trust our MB-230 Vce Test Simulator guide torrent and they have passed the exam. High passing rate of Goldmile-Infobiz questions and answers is certified by many more candidates. Goldmile-Infobiz Microsoft MB-230 Vce Test Simulator practice test materials are the shortcut to your success. Our {MB-230 Vce Test Simulator exam torrent has a high quality that you can’t expect.
Microsoft Dynamics 365 MB-230 Let us help you pass the exam.
Microsoft Dynamics 365 MB-230 Vce Test Simulator - Microsoft Dynamics 365 Customer Service Functional Consultant It is your right time to make your mark. You will have thorough training and exercises from our huge question dumps, and master every question from the detailed answer analysis. The exam software with such guarantees will clear your worries about MB-230 Exam Guide Materials exam.
To prevent you from promiscuous state, we arranged our MB-230 Vce Test Simulator learning materials with clear parts of knowledge. Besides, without prolonged reparation you can pass the MB-230 Vce Test Simulator exam within a week long. Everyone's life course is irrevocable, so missing the opportunity of this time will be a pity.
Microsoft MB-230 Vce Test Simulator - They are quite convenient.
Our MB-230 Vce Test Simulator study materials can help you achieve your original goal and help your work career to be smoother and your family life quality to be better and better. There is no exaggeration to say that you will be confident to take part in you exam with only studying our MB-230 Vce Test Simulator practice dumps for 20 to 30 hours. And thousands of candidates have achieved their dreams and ambitions with the help of our outstanding MB-230 Vce Test Simulator training materials.
Our MB-230 Vce Test Simulator exam question can help you learn effectively and ultimately obtain the authority certification of Microsoft, which will fully prove your ability and let you stand out in the labor market. We have the confidence and ability to make you finally have rich rewards.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
The excellent quality of our Fortinet FCP_FAC_AD-6.5 exam dumps content, their relevance with the actual Fortinet FCP_FAC_AD-6.5 exam needs and their interactive and simple format will prove them superior and quite pertinent to your needs and requirements. In this case, we need a professional IIA IIA-CIA-Part3 certification, which will help us stand out of the crowd and knock out the door of great company. After getting our Salesforce Advanced-Administrator exam prep, you will not live under great stress during the Salesforce Advanced-Administrator exam period. What is more, our Salesforce Sales-101 practice engine persists in creating a modern service oriented system and strive for providing more preferential activities for your convenience. We aim to provide the best service on Huawei H31-311_V2.5 exam questions for our customers, and we demand of ourselves and our after sale service staffs to the highest ethical standard, though our Huawei H31-311_V2.5 study guide and compiling processes have been of the highest quality.
Updated: May 28, 2022