These study questions are most likely to appear in the actual MB-230 Latest Exam Cram Sheet exam. The Certification exams are actually set randomly from the database of MB-230 Latest Exam Cram Sheet. Thus most of the questions are repeated in exams and our experts after studying the previous exam have sorted out the most important questions and prepared dumps out of them. We sincerely hope that you can pay more attention to our MB-230 Latest Exam Cram Sheet study questions. Although our company has designed the best and most suitable MB-230 Latest Exam Cram Sheet learn prep, we also do not stop our step to do research about the study materials. Learning our MB-230 Latest Exam Cram Sheet study quiz can also be a pleasant process.
Microsoft Dynamics 365 MB-230 The data are unique-particular in this career.
Our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Exam Cram Sheet real exam is written by hundreds of experts, and you can rest assured that the contents of the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Exam Cram Sheet study materials are contained. All exam candidates make overt progress after using our MB-230 Books PDF quiz torrent. By devoting ourselves to providing high-quality practice materials to our customers all these years, we can guarantee all content are the essential part to practice and remember.
You can see that so many people are already ahead of you! You really don't have time to hesitate. If you really want to improve your ability, you should quickly purchase our MB-230 Latest Exam Cram Sheet study braindumps!
Microsoft MB-230 Latest Exam Cram Sheet - And you can choose the favorite one.
In today's society, many people are busy every day and they think about changing their status of profession. They want to improve their competitiveness in the labor market, but they are worried that it is not easy to obtain the certification of MB-230 Latest Exam Cram Sheet. Our study tool can meet your needs. Once you use our MB-230 Latest Exam Cram Sheet exam materials, you don't have to worry about consuming too much time, because high efficiency is our great advantage. You only need to spend 20 to 30 hours on practicing and consolidating of our MB-230 Latest Exam Cram Sheet learning material, you will have a good result. After years of development practice, our MB-230 Latest Exam Cram Sheet test torrent is absolutely the best. You will embrace a better future if you choose our MB-230 Latest Exam Cram Sheet exam materials.
Many exam candidates are uninformed about the fact that our MB-230 Latest Exam Cram Sheet preparation materials can help them with higher chance of getting success than others. It is all about efficiency and accuracy.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Our reliable Juniper JN0-336 question dumps are developed by our experts who have rich experience in the fields. All intricate points of our Microsoft AZ-800 study guide will not be challenging anymore. Secondly, our Cisco 200-301 exam questions will spare no effort to perfect after-sales services. So our Pennsylvania Real Estate Commission RePA_Sales_S latest dumps are highly effective to make use of. As for your concern about the network virus invasion, Cisco 300-715 learning materials guarantee that our purchasing channel is absolutely worthy of your trust.
Updated: May 28, 2022