Passing the MB-230 Latest Test Camp Questions exam requires many abilities of you: personal ability, efficient practice materials, as well as a small touch of luck. So your personal effort is brilliant but insufficient to pass exam, and our MB-230 Latest Test Camp Questions exam materials can facilitate the process smoothly and successfully. Our MB-230 Latest Test Camp Questions study dumps are suitable for you whichever level you are in right now. What we can do for you is to let you faster and more easily pass the MB-230 Latest Test Camp Questions exam. Our Goldmile-Infobiz have owned more resources and experiences after development for years. After your payment is successful, we will dispatch a dedicated IT staff to provide online remote assistance for you to solve problems in the process of download and installation.
Microsoft Dynamics 365 MB-230 Learning is just a part of our life.
The quality of MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Test Camp Questions practice training torrent is checked by our professional experts. You must learn practical knowledge such as our Valid Test MB-230 Testking actual test guide, which cannot be substituted by artificial intelligence. Now, our Valid Test MB-230 Testking learning prep can meet your demands.
The promotion is regular, so please hurry up to get the most cost-effective Microsoft prep exam dumps. MB-230 Latest Test Camp Questions offers free demo for MB-230 Latest Test Camp Questions real test. You can check out the interface, question quality and usability of our MB-230 Latest Test Camp Questions practice exams before you decide to buy it.
Microsoft MB-230 Latest Test Camp Questions - Just add it to your cart.
However, the appearance of our MB-230 Latest Test Camp Questions certification materials will solve your question and change your impression of MB-230 Latest Test Camp Questions certification exam. You will find it is easy to pass the MB-230 Latest Test Camp Questions certification exam. What’s more, contrary to most of the exam preparation materials available online, the MB-230 Latest Test Camp Questions certification materials of MB-230 Latest Test Camp Questions can be obtained at a reasonable price, and its quality and advantages exceed all similar products of our competitors. All our customers have successfully passed the exam. MB-230 Latest Test Camp Questions certification materials will enable you to obtain the actual certification within days, and will be the best choice for your time and money.
Goldmile-Infobiz gives you unlimited online access to MB-230 Latest Test Camp Questions certification practice tools. You can instantly download the MB-230 Latest Test Camp Questions test engine and install it on your PDF reader, laptop or phone, then you can study it in the comfort of your home or while at office.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
If you buy the Cisco 300-610 study materials from our company, you will have the right to enjoy the perfect service. Do you want to pass Microsoft AZ-305 practice test in your first attempt with less time? Then you can try our latest training certification exam materials. What is more, there is no interminable cover charge for our VMware 2V0-17.25 practice materials priced with reasonable prices for your information. Amazon CLF-C02-KR - We provide 24/7 customer service for all of you, please feel free to send us any questions about Microsoft exam test through email or online chat, and we will always try our best to keeping our customer satisfied. Salesforce CRT-450 - As we all know, the world does not have two identical leaves.
Updated: May 28, 2022