We can help you to achieve your goals. Goldmile-Infobiz's Microsoft MB-230 Latest Test Guide Files exam training materials provide the two most popular download formats. One is PDF, and other is software, it is easy to download. You can free download part of practice questions and answers of Microsoft certification MB-230 Latest Test Guide Files exam online as a try. Goldmile-Infobiz can not only achieve your dreams, but also provide you one year of free updates and after-sales service. I think that for me is nowhere in sight.
Microsoft Dynamics 365 MB-230 There are no better dumps at the moment.
Do not worry, Goldmile-Infobiz's Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Test Guide Files exam material can help you to get what you want. Are you still searching proper Valid MB-230 Exam Simulator exam study materials, or are you annoying of collecting these study materials? As the professional IT exam dumps provider, Goldmile-Infobiz has offered the complete Valid MB-230 Exam Simulator exam materials for you. So you can save your time to have a full preparation of Valid MB-230 Exam Simulator exam.
Compared with other training materials, why Goldmile-Infobiz's Microsoft MB-230 Latest Test Guide Files exam training materials is more welcomed by the majority of candidates? First, this is the problem of resonance. We truly understand the needs of the candidates, and comprehensively than any other site. Second, focus.
Microsoft MB-230 Latest Test Guide Files - To selecte Goldmile-Infobiz is to choose success.
There are quite a few candidates of MB-230 Latest Test Guide Files certification exam have already started his career, and there are many examinees facing other challenges in life, so we provide candidates with the most efficient review method of MB-230 Latest Test Guide Files exam. In order to let you be rest assured to purchase our products, we offer a variety of versions of the samples of MB-230 Latest Test Guide Files study materials for your trial. We've helped countless examinees pass MB-230 Latest Test Guide Files exam, so we hope you can realize the benefits of our software that bring to you.
If you buy Goldmile-Infobiz exam dumps, you will obtain free update for a year. Once the dumps update, Goldmile-Infobiz will immediately send the latest certification training materials to your mailbox.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Microsoft SC-100 exam simulations files can help you obtain an IT certification. SAP C_BCBAI_2509 - Isn't there an easy way to help all candidates pass their exam successfully? Of course there is. ACAMS CKYCA - We are sure about "pass Guaranteed" & "Money Back Guaranteed" so that you can feel safe and worry-free on our website. SAP C-TS4FI-2023 - If you want to be a leader in some industry, you have to continuously expand your knowledge resource. If you think a lot of our Cisco 100-160 exam dumps PDF, you should not hesitate again.
Updated: May 28, 2022