While most people would think passing Microsoft certification MB-230 Latest Test Passing Score exam is difficult. However, if you choose Goldmile-Infobiz, you will find gaining Microsoft certification MB-230 Latest Test Passing Score exam certificate is not so difficult. Goldmile-Infobiz training tool is very comprehensive and includes online services and after-sales service. All of them have passed the exam and got the certificate. They live a better life now. Besides, exercises we provide are very close to the real exam questions, almost the same.
Microsoft Dynamics 365 MB-230 I believe that you must think so.
The passing rate and the hit rate are also very high, there are thousands of candidates choose to trust our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Test Passing Score guide torrent and they have passed the exam. Goldmile-Infobiz Microsoft MB-230 Valid Real Exam practice test materials are the shortcut to your success. With the exam dumps, you can not only save a lot of time in the process of preparing for MB-230 Valid Real Exam exam, also can get high marks in the exam.
I can guarantee that you will have no regrets about using our MB-230 Latest Test Passing Score test braindumps When the time for action arrives, stop thinking and go in, try our MB-230 Latest Test Passing Score exam torrent, you will find our products will be a very good choice for you to pass your exam and get you certificate in a short time. If you are finding a study material to prepare your exam, our material will end your search. Our {MB-230 Latest Test Passing Score exam torrent has a high quality that you can’t expect.
Microsoft MB-230 Latest Test Passing Score - It is your right time to make your mark.
It is no longer an accident for you to pass MB-230 Latest Test Passing Score exam after you have use our MB-230 Latest Test Passing Score exam software. You will have thorough training and exercises from our huge question dumps, and master every question from the detailed answer analysis. The exam software with such guarantees will clear your worries about MB-230 Latest Test Passing Score exam.
Besides, without prolonged reparation you can pass the MB-230 Latest Test Passing Score exam within a week long. Everyone's life course is irrevocable, so missing the opportunity of this time will be a pity.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
We are not satisfied with that we have helped more candidates pass Salesforce Integration-Architect exam, because we know that the IT industry competition is intense, we must constantly improve our dumps so that we cannot be eliminated. Besides, we understand you may encounter many problems such as payment or downloading APMG-International ISO-IEC-27001-Foundation practice materials and so on, contact with us, we will be there. Salesforce Agentforce-Specialist - You just need to spend 20-30 hours for study and preparation, then confident to attend the actual test. Pegasystems PEGACPDS25V1 - Our software is equipped with many new functions, such as timed and simulated test functions. The HP HPE3-CL01 training vce offered by Goldmile-Infobiz will be the best tool for you to pass your actual test.
Updated: May 28, 2022