We have specific workers to be responsible for answering customers’ consultation about the MB-230 Valid Test Sample Online learning materials. All our efforts are aimed to give the best quality of MB-230 Valid Test Sample Online exam questions and best service to our customers. Our MB-230 Valid Test Sample Online practice guide is cited for the outstanding service. If you attend Microsoft certification MB-230 Valid Test Sample Online exams, your choosing Goldmile-Infobiz is to choose success! I wish you good luck. Please consider our MB-230 Valid Test Sample Online learning quiz carefully and you will get a beautiful future with its help.
Microsoft Dynamics 365 MB-230 We absolutely protect the interests of consumers.
Our company has dedicated ourselves to develop the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Valid Test Sample Online latest practice dumps for all candidates to pass the exam easier, also has made great achievement after more than ten years' development. We can guarantee that you can pass the Microsoft Valid Study Guide MB-230 Ebook exam the first time. If you buy the goods of Goldmile-Infobiz, then you always be able to get newer and more accurate test information.
The price of our MB-230 Valid Test Sample Online exam materials is quite favourable no matter on which version. As you may find that we have three versions of the MB-230 Valid Test Sample Online study braindumps: PDF, Software and APP online. And if you buy the value pack, you have all of the three versions, the price is quite preferential and you can enjoy all of the study experiences.
Microsoft MB-230 Valid Test Sample Online - People’s tastes also vary a lot.
Your selection on the riht tool to help your pass the MB-230 Valid Test Sample Online exam and get the according certification matters a lot for the right MB-230 Valid Test Sample Online exam braindumps will spread you a lot of time and efforts. Our MB-230 Valid Test Sample Online study guide is the most reliable and popular exam product in the marcket for we only sell the latest MB-230 Valid Test Sample Online practice engine to our clients and you can have a free trial before your purchase.
Professional research data is our online service and it contains simulation training examination and practice questions and answers about Microsoft certification MB-230 Valid Test Sample Online exam. Goldmile-Infobiz's after-sales service is not only to provide the latest exam practice questions and answers and dynamic news about Microsoft MB-230 Valid Test Sample Online certification, but also constantly updated exam practice questions and answers and binding.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Our Cisco 200-201 study guide can release your stress of preparation for the test. Goldmile-Infobiz is a website that provide the counseling courses for IT professionals to participate in Microsoft certification SAP C_S4CPB_2508 exam and help them get the Microsoft SAP C_S4CPB_2508 certification. As a consequence you are able to keep pace with the changeable world and remain your advantages with our Amazon MLA-C01-KR training braindumps. Goldmile-Infobiz's Microsoft certification CWNP CWISA-103 exam testing exercises is very similar with real exam questions. If you put just a bit of extra effort, you can score the highest possible score in the real Python Institute PCAP-31-03 exam because our Python Institute PCAP-31-03 exam preparation dumps are designed for the best results.
Updated: May 28, 2022