It is evident to all that the MB-230 Valid Visual Cert Exam test torrent from our company has a high quality all the time. A lot of people who have bought our products can agree that our MB-230 Valid Visual Cert Exam test questions are very useful for them to get the certification. There have been 99 percent people used our MB-230 Valid Visual Cert Exam exam prep that have passed their exam and get the certification, more importantly, there are signs that this number is increasing slightly. There are also free demos of our MB-230 Valid Visual Cert Exam study materials on the website that you can download before placing the orders. Taking full advantage of our MB-230 Valid Visual Cert Exam practice guide and getting to know more about them means higher possibility of winning. You can trust in our quality of the MB-230 Valid Visual Cert Exam exam questions and you can try it by free downloading the demos.
Microsoft Dynamics 365 MB-230 We are 7*24*365 online service.
I believe every candidate wants to buy MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Valid Visual Cert Exam exam materials that with a high pass rate, because the data show at least two parts of the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Valid Visual Cert Exam exam guide, the quality and the validity. If you are concerned that your study time cannot be guaranteed, then our Exam MB-230 Training learning guide is your best choice because it allows you to learn from time to time and make full use of all the time available for learning. Our online version of Exam MB-230 Training learning guide does not restrict the use of the device.
The advantages of our MB-230 Valid Visual Cert Exam cram guide is plenty and the price is absolutely reasonable. The clients can not only download and try out our products freely before you buy them but also enjoy the free update and online customer service at any time during one day. The clients can use the practice software to test if they have mastered the MB-230 Valid Visual Cert Exam test guide and use the function of stimulating the test to improve their performances in the real test.
Microsoft MB-230 Valid Visual Cert Exam - The free demo has three versions.
The high quality and high efficiency of MB-230 Valid Visual Cert Exam study guide make it stand out in the products of the same industry. Our MB-230 Valid Visual Cert Exam exam materials have always been considered for the users. If you choose our products, you will become a better self. MB-230 Valid Visual Cert Exam actual exam want to contribute to your brilliant future. With our MB-230 Valid Visual Cert Exam learning braindumps, you can not only get the certification but also learn a lot of the professional knowledge.
Where is a will, there is a way. And our MB-230 Valid Visual Cert Exam exam questions are the exact way which can help you pass the exam and get the certification with ease.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
We hope that the PRINCE2 PRINCE2Foundation learning braindumps you purchased are the best for you. Here our Medical Tests PTCE study materials are tailor-designed for you. Juniper JN0-105 - I know you must want to get a higher salary, but your strength must match your ambition! WGU Information-Technology-Management - Besides, we will provide you a free one-year update service. Palo Alto Networks XSIAM-Engineer - There are so many of them that they make you believe that their product is what you are looking for.
Updated: May 28, 2022