Generally, if you use Goldmile-Infobiz's targeted review questions, you can 100% pass Salesforce certification CRT-261 Answers exam. Please Add Goldmile-Infobiz to your shopping cart now! Maybe the next successful people in the IT industry is you. First of all, the price of our CRT-261 Answers exam braindumps is reasonable and affordable, no matter the office staffs or the students can afford to buy them. Secondly, the quality of our CRT-261 Answers study guide is high. The our Goldmile-Infobiz Salesforce CRT-261 Answers exam training materials, the verified exam, these questions and answers reflect the professional and practical experience of Goldmile-Infobiz.
Salesforce Service Cloud Consultant CRT-261 With it, you will get a different life.
Salesforce Service Cloud Consultant CRT-261 Answers - Certification Preparation for Service Cloud Consultant The fact is that they never insist on one thing and give up quickly. Goldmile-Infobiz of Salesforce Valid CRT-261 Test Collection Sheet exam materials is the source of your success. With this training materials, you will speed up the pace of success, and you will be more confident.
And our pass rate of our CRT-261 Answers exam braindumps is high as 98% to 100%. Our CRT-261 Answers study materials are written by experienced experts in the industry, so we can guarantee its quality and efficiency. The content of our CRT-261 Answers learning guide is consistent with the proposition law all the time.
Salesforce CRT-261 Answers - Everyone wants to succeed.
Having Salesforce certification CRT-261 Answers exam certificate is equivalent to your life with a new milestone and the work will be greatly improved. I believe that everyone in the IT area is eager to have it. A lot of people in the discussion said that such a good certificate is difficult to pass and actually the pass rate is quite low. Not having done any efforts of preparation is not easy to pass, after all, Salesforce certification CRT-261 Answers exam requires excellent expertise. Our Goldmile-Infobiz is a website that can provide you with a shortcut to pass Salesforce certification CRT-261 Answers exam. Goldmile-Infobiz have a training tools of Salesforce certification CRT-261 Answers exam which can ensure you pass Salesforce certification CRT-261 Answers exam and gain certificate, but also can help you save a lot of time. Such a Goldmile-Infobiz that help you gain such a valuable certificate with less time and less money is very cost-effective for you.
You can instantly download the Salesforce CRT-261 Answers practice dumps and concentrate on your study immediately. As a prestigious platform offering practice material for all the IT candidates, Goldmile-Infobiz experts try their best to research the best valid and useful Salesforce CRT-261 Answers exam dumps to ensure you 100% pass.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 5
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C
Linux Foundation CGOA - In the such a brilliant era of IT industry in the 21st century competition is very fierce. With our Cisco 300-415 free demo, you can check out the questions quality, validity of our Salesforce practice torrent before you choose to buy it. Nursing AANP-FNP - Goldmile-Infobiz is website that can take you access to the road of success. If you would like to receive Huawei H19-484_V1.0 dumps torrent fast, we can satisfy you too. Fortinet FCSS_SDW_AR-7.6 - Goldmile-Infobiz is one of many online training websites.
Updated: May 28, 2022