If you believe in our products this time, you will enjoy the happiness of success all your life Our CRT-261 Bootcamp learning quiz is the accumulation of professional knowledge worthy practicing and remembering, so you will not regret choosing our CRT-261 Bootcamp study guide. The best way to gain success is not cramming, but to master the discipline and regular exam points of question behind the tens of millions of questions. In the 21st century, all kinds of examinations are filled with the life of every student or worker. We need to pass some exams to get the corresponding certificates like CRT-261 Bootcamp certification, so as to get the recognition of enterprises and society. We have special online worker to solve all your problems.
Salesforce Service Cloud Consultant CRT-261 The free demo has three versions.
CRT-261 - Certification Preparation for Service Cloud Consultant Bootcamp actual exam want to contribute to your brilliant future. Where is a will, there is a way. And our Reliable Test CRT-261 Cram Pdf exam questions are the exact way which can help you pass the exam and get the certification with ease.
Prior to your decision on which CRT-261 Bootcamp exam questions to buy, please inform us of your email address on the CRT-261 Bootcamp study guide so that we can make sure that you can have a try on the free demos of our CRT-261 Bootcamp practice materials. We hope that the CRT-261 Bootcamp learning braindumps you purchased are the best for you. And you can free download all of the three versions to have a fully understanding and feeling.
The hit rate of Salesforce CRT-261 Bootcamp study engine is very high.
Goldmile-Infobiz is a convenient website to provide service for many of the candidates participating in the IT certification exams. A lot of candidates who choose to use the Goldmile-Infobiz's product have passed IT certification exams for only one time. And from the feedback of them, helps from Goldmile-Infobiz are proved to be effective. Goldmile-Infobiz's expert team is a large team composed of senior IT professionals. And they take advantage of their expertise and abundant experience to come up with the useful training materials about CRT-261 Bootcamp certification exam. Goldmile-Infobiz's simulation test software and related questions of CRT-261 Bootcamp certification exam are produced by the analysis of CRT-261 Bootcamp exam outline, and they can definitely help you pass your first time to participate in CRT-261 Bootcamp certification exam.
By devoting in this area so many years, we are omnipotent to solve the problems about the CRT-261 Bootcamp learning questions with stalwart confidence. we can claim that only studing our CRT-261 Bootcamp study guide for 20 to 30 hours, then you will pass the exam for sure.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
Salesforce HP HPE0-J81 is a certification exam which is able to change your life. Learning with our Snowflake COF-C02 learning guide is quiet a simple thing, but some problems might emerge during your process of Snowflake COF-C02 exam materials or buying. Huawei H25-521_V1.0 - They continue to use their rich experience and knowledge to study the real exam questions of the past few years. First of all, the price of our Microsoft MS-700 exam braindumps is reasonable and affordable, no matter the office staffs or the students can afford to buy them. The our Goldmile-Infobiz Salesforce Microsoft AB-731 exam training materials, the verified exam, these questions and answers reflect the professional and practical experience of Goldmile-Infobiz.
Updated: May 28, 2022