Our Salesforce CRT-261 Exams study material offers you high-quality training material and helps you have a good knowledge of the CRT-261 Exams actual test. The team members of Goldmile-Infobiz work with a passion to guarantee your success and make you prosperous. We provide the CRT-261 Exams test engine with self-assessment features for enhanced progress. Since we are 100% sure of the content we provide a Money Back Guarantee offer! We belive taht CRT-261 Exams braindumps can help you pass your CRT-261 Exams exam with minimal effort. Money back guaranteed and so on.
Salesforce Service Cloud Consultant CRT-261 So just come and have a try!
Salesforce Service Cloud Consultant CRT-261 Exams - Certification Preparation for Service Cloud Consultant You can totally rely on our products for your future learning path. These Salesforce CRT-261 Pass4Sure Pass Guide exam dumps are authentic and help you in achieving success. Do not lose hope and only focus on your goal if you are using CRT-261 Pass4Sure Pass Guide dumps.
We have developed three versions of our CRT-261 Exams exam questions. So you can choose the version of CRT-261 Exams training guide according to your interests and habits. And if you buy the value pack, you have all of the three versions, the price is quite preferential and you can enjoy all of the study experiences.
Salesforce CRT-261 Exams - And the quality of our exam dumps are very high!
Our CRT-261 Exams study braindumps can be very good to meet user demand in this respect, allow the user to read and write in a good environment continuously consolidate what they learned. Our CRT-261 Exams prep guide has high quality. So there is all effective and central practice for you to prepare for your test. With our professional ability, we can accord to the necessary testing points to edit CRT-261 Exams exam questions. It points to the exam heart to solve your difficulty. So high quality materials can help you to pass your exam effectively, make you feel easy, to achieve your goal.
And here, fortunately, you have found the CRT-261 Exams exam braindumps, a learning platform that can bring you unexpected experiences. Today, in an era of fierce competition, how can we occupy a place in a market where talent is saturated? The answer is a certificate.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
So you will definitely feel it is your fortune to buy our Microsoft AZ-204-KR exam guide question. If you buy our Microsoft PL-600 study questions, you can enjoy the similar real exam environment. Firstly, all knowledge of the Palo Alto Networks XSIAM-Engineer exam materials have been simplified a lot. Our SAP C_S4CPR_2508 study materials have three versions which are versions of PDF, Software/PC, and APP/Online. The Salesforce Marketing-Cloud-Administrator guide files from our company are designed by a lot of experts and professors of our company in the field.
Updated: May 28, 2022