Our three versions of CRT-261 Fee exam braindumps are the PDF, Software and APP online and they are all in good quality. All popular official tests have been included in our CRT-261 Fee study materials. So you can have wide choices. If you have any questions about our study materials, you can send an email to us, and then the online workers from our company will help you solve your problem in the shortest time. So do not hesitate to buy our CRT-261 Fee prep guide. The rate of return will be very obvious for you.
Salesforce Service Cloud Consultant CRT-261 You can really try it we will never let you down!
So our CRT-261 - Certification Preparation for Service Cloud Consultant Fee practice materials are perfect paragon in this industry full of elucidating content for exam candidates of various degrees to use for reference. Then you can start learning our CRT-261 Latest Exam Camp exam questions in preparation for the exam. After years of hard work, our CRT-261 Latest Exam Camp guide training can take the leading position in the market.
Helping our candidates to pass the CRT-261 Fee exam and achieve their dream has always been our common ideal. We believe that your satisfactory is the drive force for our company. So on one hand, we adopt a reasonable price for you, ensures people whoever is rich or poor would have the equal access to buy our useful CRT-261 Fee real study dumps.
Salesforce CRT-261 Fee - Only firm people will reach the other side.
As you can see on our website, there are versions of the PDF, Software and APP online. PDF version of our CRT-261 Fee study materials- it is legible to read and remember, and support customers’ printing request. Software version of our CRT-261 Fee exam questions-It support simulation test system and times of setup has no restriction. Remember this version support Windows system users only. App online version of CRT-261 Fee practice engine -Be suitable to all kinds of equipment or digital devices.
Our effort in building the content of our CRT-261 Fee learning questions lead to the development of learning guide and strengthen their perfection. Our CRT-261 Fee practice braindumps beckon exam candidates around the world with our attractive characters.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 2
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
So our Cisco 350-401 study materials are elemental materials you cannot miss. The high quality product like our HP HPE7-A03 study quiz has no need to advertise everywhere, and exerts influential effects which are obvious and everlasting during your preparation. And not only the content is contained that you can free download from the website, also you can find that the displays of the Fortinet NSE7_SOC_AR-7.6 study materials can be tried as well for we have three versions, according we also have three kinds of free demos. You will find the exam is a piece of cake with the help of our CheckPoint 156-315.81 study materials. Many exam candidates build long-term relation with our company on the basis of our high quality Amazon SAA-C03 guide engine.
Updated: May 28, 2022