Our experts team includes the experts who develop and research the CRT-261 File cram materials for many years and enjoy the great fame among the industry, the senior lecturers who boost plenty of experiences in the information about the exam and published authors who have done a deep research of the CRT-261 File latest exam file and whose articles are highly authorized. They provide strong backing to the compiling of the CRT-261 File exam questions and reliable exam materials resources. They compile each answer and question carefully. All the CRT-261 File training files of our company are designed by the experts and professors in the field. The quality of our study materials is guaranteed. If you decide to buy and use the CRT-261 File training materials from our company with dedication on and enthusiasm step and step, it will be very easy for you to pass the exam without doubt.
Salesforce Service Cloud Consultant CRT-261 The rate of return will be very obvious for you.
Salesforce Service Cloud Consultant CRT-261 File - Certification Preparation for Service Cloud Consultant Believe that such a high hit rate can better help users in the review process to build confidence, and finally help users through the qualification examination to obtain a certificate. In fact, our CRT-261 Online Training exam questions have helped tens of thousands of our customers successfully achieve their certification. The moment you choose to go with our CRT-261 Online Training study materials, your dream will be more clearly presented to you.
If you want to progress and achieve their ideal life, if you are not satisfied with life now, if you still use the traditional methods by exam, so would you please choose the CRT-261 File test materials, it will surely make you shine at the moment. Our CRT-261 File latest dumps provide users with three different versions, including a PDF version, a software version, and an online version. Although involved three versions of the teaching content is the same, but for all types of users can realize their own needs, whether it is which version of CRT-261 File learning materials, believe that can give the user a better learning experience.
Salesforce CRT-261 File - You can really try it we will never let you down!
If you want to make one thing perfect and professional, then the first step is that you have to find the people who are good at them. In this CRT-261 File exam braindumps field, our experts are the core value and truly helpful with the greatest skills. So our CRT-261 File practice materials are perfect paragon in this industry full of elucidating content for exam candidates of various degrees to use for reference. Just come to buy our CRT-261 File study guide!
Then you can start learning our CRT-261 File exam questions in preparation for the exam. After years of hard work, our CRT-261 File guide training can take the leading position in the market.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
With the commitment of helping candidates to pass Nutanix NCM-MCI exam, we have won wide approvals by our clients. The Open Group OGEA-103 - Only firm people will reach the other side. App online version of Fortinet FCSS_LED_AR-7.6 practice engine -Be suitable to all kinds of equipment or digital devices. Our effort in building the content of our The Open Group OGEA-102 learning questions lead to the development of learning guide and strengthen their perfection. So our ASQ CPGP study materials are elemental materials you cannot miss.
Updated: May 28, 2022