We offer CRT-261 Free exam materials this time and support you with our high quality and accuracy CRT-261 Free learning quiz. Comparing with other exam candidates who still feel confused about the perfect materials, you have outreached them. So it is our sincere suggestion that you are supposed to get some high-rank practice materials like our CRT-261 Free study guide. And you will find that our practice questions will appear in your actual exam. When you choose our help, Goldmile-Infobiz can not only give you the accurate and comprehensive examination materials, but also give you a year free update service. What are you waiting now? Just rush to buy our CRT-261 Free study guide!
Salesforce Service Cloud Consultant CRT-261 What should we do? It doesn't matter.
Our CRT-261 - Certification Preparation for Service Cloud Consultant Free preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your CRT-261 - Certification Preparation for Service Cloud Consultant Free exam scores very quickly. To prepare for CRT-261 Valid Braindumps Questions exam, you do not need read a pile of reference books or take more time to join in related training courses, what you need to do is to make use of our Goldmile-Infobiz exam software, and you can pass the exam with ease. Our exam dumps can not only help you reduce your pressure from CRT-261 Valid Braindumps Questions exam preparation, but also eliminate your worry about money waste.
Our CRT-261 Free practice exam will be your best assistant to get the CRT-261 Free certification. And our CRT-261 Free study materials are always considered the guarantee to pass the exam. You are the best and unique in the world.
Salesforce CRT-261 Free - Do not worry.
We truly treat our customers with the best quality service and the most comprehensive CRT-261 Free exam pdf, that's why we enjoy great popularity among most IT workers. When you want to learn something about the CRT-261 Free online training, our customer assisting will be available for you. We will offer you the best preparation materials regarding CRT-261 Free practice exam. You can totally trust our dumps and service.
As is known to us, it must be of great importance for you to keep pace with the times. If you have difficulty in gaining the latest information when you are preparing for the CRT-261 Free, it will be not easy for you to pass the exam and get the related certification in a short time.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
As we all know, the well preparation will play an important effect in the Salesforce Marketing-Cloud-Administrator actual test. Therefore, the Nutanix NCM-MCI prepare guide’ focus is to reform the rigid and useless memory mode by changing the way in which the Nutanix NCM-MCI exams are prepared. Our Databricks Associate-Developer-Apache-Spark-3.5 exam torrent will not only help you clear exam in your first try, but also enable you prepare exam with less time and effort. On the other hand, under the guidance of high quality research materials, the rate of adoption of the EMC D-PWF-DS-01 exam guide is up to 98% to 100%. Our Huawei H19-404_V1.0 exam dumps are compiled by our veteran professionals who have been doing research in this field for years.
Updated: May 28, 2022