Our company is considerably cautious in the selection of talent and always hires employees with store of specialized knowledge and skills on our CRT-261 Materials exam questions. All the members of our experts and working staff maintain a high sense of responsibility, which is why there are so many people choose our CRT-261 Materials exam materials and to be our long-term partner. Believe in our CRT-261 Materials study guide, and you will have a brighter future! And you can click all three formats of our CRT-261 Materials exam dumps to see. The page of our CRT-261 Materials simulating materials provides demo which are sample questions. There are different versions of our CRT-261 Materials learning materials: the PDF, Software and APP online versions.
Salesforce Service Cloud Consultant CRT-261 If I just said, you may be not believe that.
Salesforce Service Cloud Consultant CRT-261 Materials - Certification Preparation for Service Cloud Consultant You can download learning materials to your mobile phone and study at anytime, anywhere. It is a professional IT exam training site. With it, your exam problems will be solved.
Therefore, we sincerely wish you can attempt to our CRT-261 Materials test question. Practice and diligence make perfect. Every one looks forward to becoming an excellent person.
Salesforce CRT-261 Materials - So you can take a best preparation for the exam.
With the help of the CRT-261 Materials practice exam questions and preparation material offered by Goldmile-Infobiz, you can pass any CRT-261 Materials certifications exam in the first attempt. You don’t have to face any trouble, and you can simply choose to do a selective CRT-261 Materials brain dumps to pass the exam. We offer guaranteed success with CRT-261 Materials dumps questions on the first attempt, and you will be able to pass the CRT-261 Materials exam in short time. You can always consult our CRT-261 Materials certified professional support if you are facing any problems.
Goldmile-Infobiz's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
CRT-261 PDF DEMO:
QUESTION NO: 1
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
Our Salesforce Microsoft SC-300-KR exam brain dumps are regularly updated with the help of seasoned professionals. Lpi 010-160 - These training products to help you pass the exam, we guarantee to refund the full purchase cost. Even if you fail the Juniper JN0-650 exams, the customer will be reimbursed for any loss or damage after buying our Juniper JN0-650 training materials. Some of the test data on the site is free, but more importantly is that it provides a realistic simulation exercises that can help you to pass the Salesforce CFA Institute Sustainable-Investing exam. At the same time, our NCARB PDD quiz torrent has summarized some features and rules of the cloze test to help customers successfully pass their exams.
Updated: May 28, 2022