Besides, the price of our CRT-261 Price learning guide is very favourable even the students can afford it. By resorting to our CRT-261 Price exam materials, we can absolutely reap more than you have imagined before. We have clear data collected from customers who chose our CRT-261 Price practice braindumps, and the passing rate is 98-100 percent. Choosing our CRT-261 Price learning guide is not only an enrichment of learning content, but also an opportunity to improve our own discovery space. Our CRT-261 Price study dumps could bring huge impact to your personal development, because in the process of we are looking for a job, hold a certificate you have more advantage than your competitors, the company will be a greater probability of you. And we are grimly determined and confident in helping you.
Salesforce Service Cloud Consultant CRT-261 Then join our preparation kit.
Salesforce Service Cloud Consultant CRT-261 Price - Certification Preparation for Service Cloud Consultant We can send you a link within 5 to 10 minutes after your payment. What most useful is that PDF format of our Latest Test CRT-261 Dumps.Zip exam materials can be printed easily, you can learn it everywhere and every time you like. It is really convenient for candidates who are busy to prepare the exam.
Among the three versions, the PDF version of CRT-261 Price training guide is specially provided for these candidates, because it supports download and printing.For those who are willing to learn on the phone, as long as you have a browser installed on your phone, you can use the App version of our CRT-261 Price exam questions. The PC version is ideal for computers with windows systems, which can simulate a real test environment. There are also the Value pack of our CRT-261 Price study materials for you to purchase.
Salesforce CRT-261 Price - Quickly, the scores will display on the screen.
Good opportunities are always for those who prepare themselves well. You should update yourself when you are still young. Our CRT-261 Price study materials might be a good choice for you. The contents of our study materials are the most suitable for busy people. You can have a quick revision of the CRT-261 Price study materials in your spare time. Also, you can memorize the knowledge quickly. There almost have no troubles to your normal life. You can make use of your spare moment to study our CRT-261 Price study materials. The results will become better with your constant exercises. Please have a brave attempt.
Also, they have respect advantages. Modern people are busy with their work and life.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
SAP C_BCBTM_2509 - Goldmile-Infobiz is an excellent IT certification examination information website. However, how to pass Salesforce certification Cisco 300-540 exam quickly and simply? Our Goldmile-Infobiz can always help you solve this problem quickly. Zscaler ZDTE - Goldmile-Infobiz have a huge senior IT expert team. Huawei H25-532_V1.0 - Through so many feedbacks of these products, our Goldmile-Infobiz products prove to be trusted. NAHQ CPHQ - Now please add Goldmile-Infobiz to your shopping cart.
Updated: May 28, 2022