Believe that there is such a powerful expert help, our users will be able to successfully pass the qualification test to obtain the qualification certificate. Our company has authoritative experts and experienced team in related industry. To give the customer the best service, all of our company's CRT-261 Sims learning materials are designed by experienced experts from various field, so our CRT-261 Sims Learning materials will help to better absorb the test sites. So do not capitulate to difficulties, because we will resolve your problems of the CRT-261 Sims training materials. You will get the most useful help form our service on the CRT-261 Sims training guide. Our CRT-261 Sims practice materials comprise of a number of academic questions for your practice, which are interlinked and helpful for your exam.
Salesforce Service Cloud Consultant CRT-261 We have 24/7 Service Online Support services.
Salesforce Service Cloud Consultant CRT-261 Sims - Certification Preparation for Service Cloud Consultant Our Goldmile-Infobiz's senior experts are continuing to enhance the quality of our training materials. After you pay for our Latest CRT-261 Test Review exam material online, you will get the link to download it in only 5 to 10 minutes. You don't have to wait a long time to start your preparation for the Latest CRT-261 Test Review exam.
Of course, there is no exception in the competitive IT industry. IT Professionals working in the IT area also want to have good opportunities for promotion of job and salary. A lot of IT professional know that Salesforce certification CRT-261 Sims exam can help you meet these aspirations.
Salesforce CRT-261 Sims - Please pay more attention to our website.
Our CRT-261 Sims test braindumps are in the leading position in the editorial market, and our advanced operating system for CRT-261 Sims latest exam torrent has won wide recognition. As long as you choose our CRT-261 Sims exam questions and pay successfully, you do not have to worry about receiving our learning materials for a long time. We assure you that you only need to wait 5-10 minutes and you will receive our CRT-261 Sims exam questions which are sent by our system. When you start learning, you will find a lot of small buttons, which are designed carefully. You can choose different ways of operation according to your learning habits to help you learn effectively.
This is the achievement made by IT experts in Goldmile-Infobiz after a long period of time. They used their knowledge and experience as well as the ever-changing IT industry to produce the material.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
You will our Microsoft AZ-900 exam dumps are the best! Microsoft MS-700-KR - This training matrial is not only have reasonable price, and will save you a lot of time. You can also know how to contact us and what other client’s evaluations about our ACAMS CAMS7 test braindumps. Real Estate New-Jersey-Real-Estate-Salesperson - Education degree just mean that you have this learning experience only. Cisco 300-815 - The procedure of refund is very simple.
Updated: May 28, 2022