Besides, you can print the CRT-261 Torrent study torrent into papers, which can give a best way to remember the questions. We guarantee full refund for any reason in case of your failure of CRT-261 Torrent test. For all of you, it is necessary to get the Salesforce certification to enhance your career path. We will live up to your trust and keep advancing on our CRT-261 Torrent study materials. Your personal information on our CRT-261 Torrent exam braindumps such as your names, email address will be strictly protected by our system. Before you choose our CRT-261 Torrent study material, you can try our CRT-261 Torrent free demo for assessment.
Salesforce Service Cloud Consultant CRT-261 It means that it can support offline practicing.
Our CRT-261 - Certification Preparation for Service Cloud Consultant Torrent latest study guide can help you. After using the trial version of our CRT-261 Printable PDF study materials, I believe you will have a deeper understanding of the advantages of our CRT-261 Printable PDF training engine. We believe that if you can learn about several advantages of CRT-261 Printable PDF preparation questions, I believe you have more understanding of the real questions and answers.
Most returned customers said that our CRT-261 Torrent dumps pdf covers the big part of main content of the certification exam. Questions and answers from our CRT-261 Torrent free download files are tested by our certified professionals and the accuracy of our questions are 100% guaranteed. Please check the free demo of CRT-261 Torrent braindumps before purchased and we will send you the download link of CRT-261 Torrent real dumps after payment.
Salesforce CRT-261 Torrent - So the proficiency of our team is unquestionable.
With great outcomes of the passing rate upon to 98-100 percent, our CRT-261 Torrent practice engine is totally the perfect ones. We never boost our achievements on our CRT-261 Torrent exam questions, and all we have been doing is trying to become more effective and perfect as your first choice, and determine to help you pass the CRT-261 Torrent study materials as efficient as possible. Just to try on our CRT-261 Torrent training guide, and you will love it.
It will be easy for you to find your prepared learning material. If you are suspicious of our CRT-261 Torrent exam questions, you can download the free demo from our official websites.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 2
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
Linux Foundation CGOA - We have accommodating group offering help 24/7. Salesforce Sales-Admn-202 - Do not lose the wonderful chance to advance with times. SOCRA CCRP - They made the biggest contribution to the efficiency and quality of our Certification Preparation for Service Cloud Consultant practice materials, and they were popularizing the ideal of passing the exam easily and effectively. Therefore, you are able to get hang of the essential points in a shorter time compared to those who are not willing to use our Adobe AD0-E608-KR exam torrent. We also hired dedicated IT staff to continuously update our question bank daily, so no matter when you buy WGU Managing-Cloud-Security study materials, what you learn is the most advanced.
Updated: May 28, 2022