We assume all the responsibilities that our practice materials may bring. They are a bunch of courteous staff waiting for offering help 24/7. You can definitely contact them when getting any questions related with our CRT-261 Training practice materials. No harangue is included within CRT-261 Training training materials and every page is written by our proficient experts with dedication. And we have demos of the CRT-261 Training study guide, you can free download before purchase. Our CRT-261 Training study materials can help you get the certificate easily.
Salesforce Service Cloud Consultant CRT-261 So you must act from now.
Do not have enough valid CRT-261 - Certification Preparation for Service Cloud Consultant Training practice materials, can bring inconvenience to the user, such as the delay progress, learning efficiency and to reduce the learning outcome was not significant, these are not conducive to the user persistent finish learning goals. It will play a multiplier effect to help you pass the exam. If you still desperately cram knowledge and spend a lot of precious time and energy to prepare for passing Salesforce certification CRT-261 Exam Demo exam, and at the same time do not know how to choose a more effective shortcut to pass Salesforce certification CRT-261 Exam Demo exam.
Our CRT-261 Training test practice guide’ self-learning and self-evaluation functions, the statistics report function, the timing function and the function of stimulating the test could assist you to find your weak links, check your level, adjust the speed and have a warming up for the real exam. You will feel your choice to buy CRT-261 Training exam dump is too right. Our CRT-261 Training test questions are compiled by domestic first-rate experts and senior lecturer and the contents of them contain all the important information about the test and all the possible answers of the questions which maybe appear in the test.
Salesforce CRT-261 Training - I wish you good luck.
Our CRT-261 Training exam questions have three versions: the PDF, Software and APP online. Also, there will have no extra restrictions to your learning because different versions have different merits. All in all, you will not be forced to buy all versions of our CRT-261 Training study materials. You have the final right to select. Please consider our CRT-261 Training learning quiz carefully and you will get a beautiful future with its help.
We all know that in the fiercely competitive IT industry, having some IT authentication certificates is very necessary. IT authentication certificate is a best proof for your IT professional knowledge and experience.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
There are a lot of advantages about the online version of the CompTIA 220-1102 exam questions from our company. ServiceNow CIS-SPM - The material has the experience of more than 10 years of IT certification. So far, the Huawei H28-315_V1.0 practice materials have almost covered all the official test of useful materials, before our products on the Internet, all the study materials are subject to rigorous expert review, so you do not have to worry about quality problems of our latest Huawei H28-315_V1.0 exam dump, focus on the review pass the qualification exam. Cisco 300-835 - The training materials can help you pass the certification. WGU Managing-Cloud-Security - We also need new knowledge to fill in as we learn.
Updated: May 28, 2022