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CRT-261 PDF DEMO:
QUESTION NO: 1 Universal Containers has determined that case list views are slow to load because of the large number of cases in the system. Which two actions will improve the performance of the list views? Choose 2 answers A. Reduce the number of fields displayed B. Restrict visibility of the views C. Filter the views by case owner D. Remove filter criteria from the views Answer: A,C
QUESTION NO: 2 A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements. Which two steps should be completed to meet this request? Choose 2 answers A. Create an Entitlement Process. B. Configure Service Contracts. C. Set up Milestones. D. Enable Work Orders. Answer: A,C
QUESTION NO: 3 Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a Consultant suggest to help decrease customer wait times? Choose 2 answers A. Set up analytical snapshots to capture key case information and create historical trending reports. B. Set up a Salesforce Customer Community that will allow customers to create cases online. C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution. D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing. Answer: B,D
QUESTION NO: 4 Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below: * Support attachments up to 30 MB per inquiry * Over 10,000 inquiries per day What solution should a consultant recommend to meet these requirements? A. Emall-to-Case B. Customer Chatter groups C. Web-to-Case D. On-Demand Email-to-Case Answer: A
QUESTION NO: 5 A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console. Which configuration option should be verified? A. verify that users have access to the Live Agent chat buttons. B. Verify that users are assigned the Live Agent user profile. C. Verify that users are assigned the Live Agent feature license. D. Verify that users have access to the Live Agent public group. Answer: B
HP HPE0-J81 - If our Certification Preparation for Service Cloud Consultant guide torrent can’t help you pass the exam, we will refund you in full. And then, to take Salesforce PMI PMP exam can help you to express your desire. With free demos to take reference, as well as bountiful knowledge to practice, even every page is carefully arranged by our experts, our Juniper JN0-423 exam materials are successful with high efficiency and high quality to navigate you throughout the process. After you use Goldmile-Infobiz Salesforce Microsoft DP-700 study guide, you not only can pass the exam at the first attempt, also can master the skills the exam demands. Our ASIS PSP training materials make it easier to prepare exam with a variety of high quality functions.
Updated: May 28, 2022
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And you can pass the exam successfully. Education degree does not equal strength, and it does not mean ability.
CRT-261 PDF DEMO:
QUESTION NO: 1 Universal Containers has determined that case list views are slow to load because of the large number of cases in the system. Which two actions will improve the performance of the list views? Choose 2 answers A. Reduce the number of fields displayed B. Restrict visibility of the views C. Filter the views by case owner D. Remove filter criteria from the views Answer: A,C
QUESTION NO: 2 A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements. Which two steps should be completed to meet this request? Choose 2 answers A. Create an Entitlement Process. B. Configure Service Contracts. C. Set up Milestones. D. Enable Work Orders. Answer: A,C
QUESTION NO: 3 Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a Consultant suggest to help decrease customer wait times? Choose 2 answers A. Set up analytical snapshots to capture key case information and create historical trending reports. B. Set up a Salesforce Customer Community that will allow customers to create cases online. C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution. D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing. Answer: B,D
QUESTION NO: 4 Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below: * Support attachments up to 30 MB per inquiry * Over 10,000 inquiries per day What solution should a consultant recommend to meet these requirements? A. Emall-to-Case B. Customer Chatter groups C. Web-to-Case D. On-Demand Email-to-Case Answer: A
QUESTION NO: 5 A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console. Which configuration option should be verified? A. verify that users have access to the Live Agent chat buttons. B. Verify that users are assigned the Live Agent user profile. C. Verify that users are assigned the Live Agent feature license. D. Verify that users have access to the Live Agent public group. Answer: B
HP HPE0-J81 - If our Certification Preparation for Service Cloud Consultant guide torrent can’t help you pass the exam, we will refund you in full. And then, to take Salesforce PMI PMP exam can help you to express your desire. With free demos to take reference, as well as bountiful knowledge to practice, even every page is carefully arranged by our experts, our Juniper JN0-423 exam materials are successful with high efficiency and high quality to navigate you throughout the process. After you use Goldmile-Infobiz Salesforce Microsoft DP-700 study guide, you not only can pass the exam at the first attempt, also can master the skills the exam demands. Our ASIS PSP training materials make it easier to prepare exam with a variety of high quality functions.
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7*24*365 Day Online Intimate Service of CRT-261 Vce questions torrent is waiting for you. "Insistently pursuing high quality, everything is for our customers" is our consistent quality principle. We have 24/7 Service Online Support services. Our Goldmile-Infobiz's senior experts are continuing to enhance the quality of our training materials. Goldmile-Infobiz is a website specifically provide the certification exam information sources for IT professionals. After you pay for our CRT-261 Vce exam material online, you will get the link to download it in only 5 to 10 minutes.
Salesforce Service Cloud Consultant CRT-261 Please pay more attention to our website.
Our CRT-261 - Certification Preparation for Service Cloud Consultant Vce test braindumps are in the leading position in the editorial market, and our advanced operating system for CRT-261 - Certification Preparation for Service Cloud Consultant Vce latest exam torrent has won wide recognition. They used their knowledge and experience as well as the ever-changing IT industry to produce the material. The effect of Goldmile-Infobiz's Salesforce CRT-261 Test Guide Online exam training materials is reflected particularly good by the use of the many candidates.
It is understandable that different people have different preference in terms of CRT-261 Vce study guide. Taking this into consideration, and in order to cater to the different requirements of people from different countries in the international market, we have prepared three kinds of versions of our CRT-261 Vce preparation questions in this website, namely, PDF version, APP online and software version, and you can choose any one of them as you like. You will our CRT-261 Vce exam dumps are the best!
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And you can pass the exam successfully. Education degree does not equal strength, and it does not mean ability.
CRT-261 PDF DEMO:
QUESTION NO: 1 Universal Containers has determined that case list views are slow to load because of the large number of cases in the system. Which two actions will improve the performance of the list views? Choose 2 answers A. Reduce the number of fields displayed B. Restrict visibility of the views C. Filter the views by case owner D. Remove filter criteria from the views Answer: A,C
QUESTION NO: 2 A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements. Which two steps should be completed to meet this request? Choose 2 answers A. Create an Entitlement Process. B. Configure Service Contracts. C. Set up Milestones. D. Enable Work Orders. Answer: A,C
QUESTION NO: 3 Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a Consultant suggest to help decrease customer wait times? Choose 2 answers A. Set up analytical snapshots to capture key case information and create historical trending reports. B. Set up a Salesforce Customer Community that will allow customers to create cases online. C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution. D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing. Answer: B,D
QUESTION NO: 4 Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below: * Support attachments up to 30 MB per inquiry * Over 10,000 inquiries per day What solution should a consultant recommend to meet these requirements? A. Emall-to-Case B. Customer Chatter groups C. Web-to-Case D. On-Demand Email-to-Case Answer: A
QUESTION NO: 5 A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console. Which configuration option should be verified? A. verify that users have access to the Live Agent chat buttons. B. Verify that users are assigned the Live Agent user profile. C. Verify that users are assigned the Live Agent feature license. D. Verify that users have access to the Live Agent public group. Answer: B
HP HPE0-J81 - If our Certification Preparation for Service Cloud Consultant guide torrent can’t help you pass the exam, we will refund you in full. And then, to take Salesforce PMI PMP exam can help you to express your desire. With free demos to take reference, as well as bountiful knowledge to practice, even every page is carefully arranged by our experts, our Juniper JN0-423 exam materials are successful with high efficiency and high quality to navigate you throughout the process. After you use Goldmile-Infobiz Salesforce Microsoft DP-700 study guide, you not only can pass the exam at the first attempt, also can master the skills the exam demands. Our ASIS PSP training materials make it easier to prepare exam with a variety of high quality functions.
