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QUESTION NO: 1
Northern Trail Outfitters is launching a Community using the Customer Service (Napili)
Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
A. Set the number of users to 5 in the property editor for the component.
B. Drag the Reputation Leaderboard Component to the Community page in Site.com.
C. Enable setup and display of the Reputation Levels option and configure Reputation in Community
Management.
D. Select the Show User Rank checkbox for the component in the property editor.
E. Drag the Reputation Leaderboard Component to the Community page in Community
Management.
Answer: A,C,D
QUESTION NO: 2
Universal Containers wish to set up an easy to configure and maintain App Launcher with
Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?
A. Aloha
B. Koa
C. Napili
D. Kokua
E. None of the above
Answer: A
QUESTION NO: 3
Universal Containers plans to use person accounts for the external consultants. They need to allow their consultants to register using the Community. How can a Salesforce admin enable this capability in the Community using configuration?
Select one or more of the following:
A. Enable Allow External Users to self-register in a Community Management and leave the account field blank
B. Allowing users to self register and create a workflow to update contacts to Person Account
C. Provide a link to a custom web page that allows external consultants to register and use Salesforce
API to create Person Accounts
D. Add a Person Account option to the user registration page and have the option selected by default
Answer: A
QUESTION NO: 4
A Salesforce admin needs to build a self-service Community. Which three steps should the
Salesforce admin take before building the Community in Salesforce? Choose 3 answers Select one or more of the following:
A. Add discussions on topics that car be published ir the Commit :y
B. Gather branding assets, including images and logo for the Community
C. Configure a search for articles and discussions in the Community
D. Create email templates for the community to be used in the Community
E. Enable the Service Cloud features to be used in the Community, including knowledge and case
Answer: B,D,E
QUESTION NO: 5
What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?
A. Enable Moderation for the Community to block offensive or inappropriate content.
B. Write a trigger to identify posts with the offensive or inappropriate words and replace with other content.
C. Create Process flows to identify posts with the offensive or inappropriate words and replace with other content.
D. Use moderation rules in the Community to block offensive or inappropriate content.
Answer: D
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Updated: May 28, 2022