Almost all candidates know our CRT-261 Brain Dumps exam questions as a powerful brand. Once their classmates or colleagues need to prepare an exam, they will soon introduce them to choose our CRT-261 Brain Dumps study materials. So our study materials are helpful to your preparation of the CRT-261 Brain Dumps exam. Some candidates may considerate whether the CRT-261 Brain Dumps exam guide is profession, but it can be sure that the contents of our study materials are compiled by industry experts after them refining the contents of textbooks, they have good knowledge of exam. CRT-261 Brain Dumps test questions also has an automatic scoring function, giving you an objective rating after you take a mock exam to let you know your true level. In the end, you will become an excellent talent.
Salesforce Service Cloud Consultant CRT-261 So there is no matter of course.
Salesforce Service Cloud Consultant CRT-261 Brain Dumps - Certification Preparation for Service Cloud Consultant Come on! In traditional views, Reliable CRT-261 Test Voucher practice materials need you to spare a large amount of time on them to accumulate the useful knowledge may appearing in the real exam. However, our Reliable CRT-261 Test Voucher learning questions are not doing that way.
Combined with your specific situation and the characteristics of our CRT-261 Brain Dumps exam questions, our professional services will recommend the most suitable version of CRT-261 Brain Dumps study materials for you. We introduce a free trial version of the CRT-261 Brain Dumps learning guide because we want users to see our sincerity. CRT-261 Brain Dumps exam prep sincerely hopes that you can achieve your goals and realize your dreams.
Salesforce CRT-261 Brain Dumps - You must have no idea to choose which one.
We are amenable to offer help by introducing our CRT-261 Brain Dumps real exam materials and they can help you pass the Certification Preparation for Service Cloud Consultant practice exam efficiently. All knowledge is based on the real exam by the help of experts. By compiling the most important points of questions into our CRT-261 Brain Dumps guide prep our experts also amplify some difficult and important points. There is no doubt they are clear-cut and easy to understand to fulfill your any confusion about the exam. Our Certification Preparation for Service Cloud Consultant exam question is applicable to all kinds of exam candidates who eager to pass the exam. Last but not the least, they help our company develop brand image as well as help a great deal of exam candidates pass the exam with passing rate over 98 percent of our CRT-261 Brain Dumps real exam materials.
We believe that you must have paid more attention to the pass rate of the Certification Preparation for Service Cloud Consultant exam questions. If you focus on the study materials from our company, you will find that the pass rate of our products is higher than other study materials in the market, yes, we have a 99% pass rate, which means if you take our the CRT-261 Brain Dumps study dump into consideration, it is very possible for you to pass your exam and get the related certification.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 2
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 3
Universal Containers wants to maintain Service Level Agreements on its customer cases.
Customers are provided different service levels based on their Services agreement. The VP of
Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages.
Which Service Cloud feature should the Consultant recommend to address this requirement?
A. Entitlements and Milestones
B. Case Assignment
C. Case Escalation
D. Salesforce Console
Answer: A
QUESTION NO: 4
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 5
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
SAP C_TS4FI_2023 - Of course, if you fail to pass the exam, we will give you a 100% full refund. Respect the user's choice, will not impose the user must purchase the Fortinet NSE7_SSE_AD-25 practice materials. WGU Managing-Cloud-Security - Our experts have many years’ experience in this particular line of business, together with meticulous and professional attitude towards jobs. Fortinet NSE7_SSE_AD-25 - Believe that there is such a powerful expert help, our users will be able to successfully pass the qualification test to obtain the qualification certificate. Our CIPS L5M6 practice questions enjoy great popularity in this line.
Updated: May 28, 2022