Our CRT-261 Dumps Questions exam questions are often in short supply. Every day, large numbers of people crowd into our website to browser our CRT-261 Dumps Questions study materials. Then they will purchase various kinds of our CRT-261 Dumps Questions learning braindumps at once. With CRT-261 Dumps Questions practice materials, you don't need to spend a lot of time and effort on reviewing and preparing. For everyone, time is precious. Once it is time to submit your exercises, the system of the CRT-261 Dumps Questions preparation exam will automatically finish your operation.
Our CRT-261 Dumps Questions practice quiz is unique in the market.
Our reliable CRT-261 - Certification Preparation for Service Cloud Consultant Dumps Questions question dumps are developed by our experts who have rich experience in the fields. All intricate points of our New Exam CRT-261 Materials study guide will not be challenging anymore. They are harbingers of successful outcomes.
Secondly, our CRT-261 Dumps Questions exam questions will spare no effort to perfect after-sales services. Thirdly countless demonstration and customer feedback suggest that our Certification Preparation for Service Cloud Consultant study question can help them get the certification as soon as possible, thus becoming the elite, getting a promotion and a raise and so forth. We will provide high quality assurance of CRT-261 Dumps Questions exam questions for our customers with dedication to ensure that we can develop a friendly and sustainable relationship.
Salesforce CRT-261 Dumps Questions - What is more, we offer customer services 24/7.
All praise and high values lead us to higher standard of CRT-261 Dumps Questions practice engine. So our work ethic is strongly emphasized on your interests which profess high regard for interests of exam candidates. Our CRT-261 Dumps Questions study materials capture the essence of professional knowledge and lead you to desirable results effortlessly. So let us continue with our reference to advantages of our CRT-261 Dumps Questions learning questions.
If you are interested in CRT-261 Dumps Questions exam material, you only need to enter our official website, and you can immediately download and experience our trial PDF file for free. Through the trial you will have different learning experience, you will find that what we say is not a lie, and you will immediately fall in love with our products.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 5
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
It is evident to all that the PCA CSDB test torrent from our company has a high quality all the time. HP HPE3-CL07 - Not only the content is the latest and valid information, but also the displays are varied and interesting. As long as you can practice Adobe AD0-E137 study guide regularly and persistently your goals of making progress and getting certificates smoothly will be realized just like a piece of cake. ACAMS CAMS7-KR - If you believe in our products this time, you will enjoy the happiness of success all your life SAP C_BCBTM_2502 - In the 21st century, all kinds of examinations are filled with the life of every student or worker.
Updated: May 28, 2022