Many times getting a right method is important and more efficient than spending too much time and money in vain. Our Goldmile-Infobiz team devote themselves to studying the best methods to help you pass CRT-261 Exam Blueprint exam certification. From the time when you decide whether to purchase our CRT-261 Exam Blueprint exam software or not, we have provided you with comprehensive guarantees, including free demo download before buying, payment guarantee in purchase process, one-year free update service after you purchased CRT-261 Exam Blueprint exam software, and full refund guarantee of dump cost if you fail CRT-261 Exam Blueprint exam certification, which are all our promises to ensure customer interests. Otherwise you may still be skeptical and unintelligible about our CRT-261 Exam Blueprint test prep. So as you see, we are the corporation with ethical code and willing to build mutual trust between our customers. What we have done is to make you more confident in CRT-261 Exam Blueprint exam.
Salesforce Service Cloud Consultant CRT-261 Try to immerse yourself in new experience.
Our CRT-261 - Certification Preparation for Service Cloud Consultant Exam Blueprint guide prep is priced reasonably with additional benefits valuable for your reference. After careful preparation, you are bound to pass the Reliable Test CRT-261 Topics Pdf exam. Just remember that all your efforts will finally pay off.
We claim that you can be ready to attend your exam after studying with our CRT-261 Exam Blueprintstudy guide for 20 to 30 hours because we have been professional on this career for years. We can’t deny that the pursuit of success can encourage us to make greater progress. Just as exactly, to obtain the certification of CRT-261 Exam Blueprint exam braindumps, you will do your best to pass the according exam without giving up.
Salesforce CRT-261 Exam Blueprint - We strongly advise you to have a brave attempt.
We has a long history of 10 years in designing the CRT-261 Exam Blueprint exam guide and enjoys a good reputation across the globe. There are so many features to show that our CRT-261 Exam Blueprint study engine surpasses others. We can confirm that the high quality is the guarantee to your success. At the same time, the prices of our CRT-261 Exam Blueprint practice materials are quite reasonable for no matter the staffs or the students to afford. What is more, usually we will give some discounts to our worthy customers.
We have designed a chat window below the web page. Once you want to ask some questions about the CRT-261 Exam Blueprint training engine, you can click the little window.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
GAQM CNA-001 - And we will let you down. Microsoft DP-420-KR - Using our products, you can get everything you want, including your most important pass rate. To understand our Axis ANVE learning questions in detail, just come and try! Cisco 200-301-KR - Perhaps our research data will give you some help. SAP C_S4FCF_2023 - Many people want to be the competent people which can excel in the job in some area and be skillful in applying the knowledge to the practical working in some industry.
Updated: May 28, 2022