Follow your heart and choose what you like best on our website. If you have tried on our CRT-261 Exam Demo exam questions, you may find that our CRT-261 Exam Demo study materials occupy little running memory. So it will never appear flash back. Are you racking your brains for a method how to pass Salesforce CRT-261 Exam Demo exam? Salesforce CRT-261 Exam Demo certification test is one of the valuable certification in modern IT certification. Within the last few decades, IT got a lot of publicity and it has been a necessary and desirable part of modern life. Perhaps you worry about the quality of our CRT-261 Exam Demo exam questions.
Salesforce Service Cloud Consultant CRT-261 PDF version is easy for read and print out.
In fact, a lot of our loyal customers have became our friends and only relay on our CRT-261 - Certification Preparation for Service Cloud Consultant Exam Demo study braindumps. Once you have well prepared with our CRT-261 Reliable Study Guide Ebook dumps collection, you will go through the formal test without any difficulty. To help people pass exam easily, we bring you the latest CRT-261 Reliable Study Guide Ebook exam prep for the actual test which enable you get high passing score easily in test.
Up to now, more than 98 percent of buyers of our CRT-261 Exam Demo practice braindumps have passed it successfully. And our CRT-261 Exam Demo training materials can be classified into three versions: the PDF, the software and the app version. Though the content is the same, but the displays are different due to the different study habbits of our customers.
Salesforce CRT-261 Exam Demo - To choose us is to choose success!
A lot of our candidates used up all examination time and leave a lot of unanswered questions of the CRT-261 Exam Demo exam questions. It is a bad habit. In your real exam, you must answer all questions in limited time. So you need our timer to help you on CRT-261 Exam Demo practice guide. Our timer is placed on the upper right of the page. The countdown time will run until it is time to submit your exercises of the CRT-261 Exam Demo study materials. Also, it will remind you when the time is soon running out.
CRT-261 Exam Demo certifications are thought to be the best way to get good jobs in the high-demanding market. There is a large range of CRT-261 Exam Demo certifications that can help you improve your professional worth and make your dreams come true.
CRT-261 PDF DEMO:
QUESTION NO: 1
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 4
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 5
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
Fortinet FCSS_SASE_AD-24 - While the product of Goldmile-Infobiz is a good guarantee of the resource of information. If you use the quiz prep, you can use our latest Microsoft MB-800 exam torrent in anywhere and anytime. You can free download part of Goldmile-Infobiz's practice questions and answers about Salesforce certification Huawei H13-325_V1.0 exam online. With scientific review and arrangement from professional experts as your backup, and the most accurate and high quality content of our CompTIA SY0-701 study materials, you will cope with it like a piece of cake. Goldmile-Infobiz is a website which provide you a training about Salesforce certification SAP C_TS422_2504 exam related technical knowledge.
Updated: May 28, 2022