Our CRT-261 Exam Guide learning materials will help you circumvent those practice engine with low quality and help you redress the wrongs you may have and will have in the CRT-261 Exam Guide study quiz before heads. That is the reason why we make it without many sales tactics to promote our CRT-261 Exam Guide exam braindumps. And our CRT-261 Exam Guide training prep is regarded as the most pppular exam tool in the market and you can free download the demos to check the charming. There is no reason to waste your time on a test. If you feel it is difficult to prepare for Salesforce CRT-261 Exam Guide and need spend a lot of time on it, you had better use Goldmile-Infobiz test dumps which will help you save lots of time. Being anxious for the exam ahead of you? Have a look of our CRT-261 Exam Guide training engine please.
Salesforce Service Cloud Consultant CRT-261 Just add it to your cart.
What’s more, contrary to most of the exam preparation materials available online, the CRT-261 - Certification Preparation for Service Cloud Consultant Exam Guide certification materials of CRT-261 - Certification Preparation for Service Cloud Consultant Exam Guide can be obtained at a reasonable price, and its quality and advantages exceed all similar products of our competitors. In addition, you can set the time for each test practice of CRT-261 Latest Exam Camp simulate test. The intelligence and customizable CRT-261 Latest Exam Camp training material will help you get the CRT-261 Latest Exam Camp certification successfully.
We believe our perfect service will make you feel comfortable when you are preparing for your exam. In order to make all customers feel comfortable, our company will promise that we will offer the perfect and considerate service for all customers. If you buy the CRT-261 Exam Guide study materials from our company, you will have the right to enjoy the perfect service.
Salesforce CRT-261 Exam Guide - You can consult our staff online.
Our excellent CRT-261 Exam Guide practice materials beckon exam candidates around the world with their attractive characters. Our experts made significant contribution to their excellence. So we can say bluntly that our CRT-261 Exam Guide actual exam is the best. Our effort in building the content of our CRT-261 Exam Guidestudy dumps lead to the development of CRT-261 Exam Guide learning guide and strengthen their perfection. And the price of our exam prep is quite favourable!
They can greatly solve your problem-solving abilities. Actually our CRT-261 Exam Guide study materials cover all those traits and they are your prerequisites for successful future.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
It’s a good way for you to choose what kind of Fortinet NSE7_SOC_AR-7.6 training prep is suitable and make the right choice to avoid unnecessary waste. Do not satisfied with using shortcuts during your process, regular practice with our CompTIA N10-009 exam prep will be easy. Cisco 300-425 - Everybody wants success, but not everyone has a strong mind to persevere in study. If you come to visit our website more times, you will buy our PRINCE2 P3O-Foundation practice engine at a more favorable price. HP HPE7-A03 - As we all know, famous companies use certificates as an important criterion for evaluating a person when recruiting.
Updated: May 28, 2022