With it, you will reach your goal, and can get the best results. If you want to achieve maximum results with minimum effort in a short period of time, and want to pass the Salesforce CRT-261 Questions Free exam. You can use Goldmile-Infobiz's Salesforce CRT-261 Questions Free exam training materials. Goldmile-Infobiz guarantee passing rate of 100%, you use your Salesforce CRT-261 Questions Free exam to try our Salesforce CRT-261 Questions Free training products, this is correct, we can guarantee your success. When we started offering Salesforce CRT-261 Questions Free exam questions and answers and exam simulator, we did not think that we will get such a big reputation. How to get to heaven? Shortcart is only one.
Salesforce Service Cloud Consultant CRT-261 Sometimes choice is greater than important.
Salesforce Service Cloud Consultant CRT-261 Questions Free - Certification Preparation for Service Cloud Consultant Because the SOFT version questions and answers completely simulate the actual exam. The contents of CRT-261 Reliable Exam Bootcamp Materials free download pdf will cover the 99% important points in your actual test. In case you fail on the first try of your exam with our CRT-261 Reliable Exam Bootcamp Materials free practice torrent, we will give you a full refund on your purchase.
Like the real exam, Goldmile-Infobiz Salesforce CRT-261 Questions Free exam dumps not only contain all questions that may appear in the actual exam, also the SOFT version of the dumps comprehensively simulates the real exam. With Goldmile-Infobiz real questions and answers, when you take the exam, you can handle it with ease and get high marks.
Salesforce CRT-261 Questions Free - We get first-hand information; 2.
We have a lasting and sustainable cooperation with customers who are willing to purchase our CRT-261 Questions Free actual exam. We try our best to renovate and update our CRT-261 Questions Free study materials in order to help you fill the knowledge gap during your learning process, thus increasing your confidence and success rate. At the same time, CRT-261 Questions Free preparation baindumps can keep pace with the digitized world by providing timely application. You will never fell disappointed with our CRT-261 Questions Free exam quiz.
As we sell electronic files, there is no need to ship. After payment you can receive CRT-261 Questions Free exam review questions you purchase soon so that you can study before.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 3
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 4
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
With the high pass rate as 98% to 100%, we can proudly claim that we are unmatched in the market for our accurate and latest Microsoft AI-900-CN exam dumps. We offer you the most accurate Microsoft AZ-700-KR exam answers that will be your key to pass the certification exam in your first try. You will be able to get the desired results in Microsoft MD-102 certification exam by checking out the unique self-assessment features of our Microsoft MD-102 practice test software. Expert for one-year free updating of ACAMS CAMS7-KR dumps pdf, we promise you full refund if you failed exam with our dumps. Now you can pass Salesforce HP HPE7-A12 exam without going through any hassle.
Updated: May 28, 2022