Our CRT-261 Questions Sheet learning guide will be your best choice. Do you want to choose a lifetime of mediocrity or become better and pursue your dreams? I believe you will have your own pursuit. Perhaps you do not know how to go better our CRT-261 Questions Sheet learning engine will give you some help. Our company always put the quality of the CRT-261 Questions Sheet practice materials on top priority. In the past ten years, we have made many efforts to perfect our CRT-261 Questions Sheet study materials. With the latest CRT-261 Questions Sheet test questions, you can have a good experience in practicing the test.
Salesforce Service Cloud Consultant CRT-261 Now let our Goldmile-Infobiz help you!
Salesforce Service Cloud Consultant CRT-261 Questions Sheet - Certification Preparation for Service Cloud Consultant And you can easily download the demos on our website. Goldmile-Infobiz insists on providing you with the best and high quality exam dumps, aiming to ensure you 100% pass in the actual test. Being qualified with Salesforce certification will bring you benefits beyond your expectation.
CRT-261 Questions Sheet had a deeper impact on our work. Passing the CRT-261 Questions Sheet exam is like the vehicle's engine. Only when we pass the exam can we find the source of life and enthusiasm, become active and lasting, and we can have better jobs in today’s highly competitive times.
Salesforce CRT-261 Questions Sheet - In every area, timing counts importantly.
Goldmile-Infobiz's Salesforce CRT-261 Questions Sheet exam training materials is the best training materials. If you are an IT staff, it will be your indispensable training materials. Do not take your future betting on tomorrow. Goldmile-Infobiz's Salesforce CRT-261 Questions Sheet exam training materials are absolutely trustworthy. We are dedicated to provide the materials to the world of the candidates who want to participate in IT exam. To get the Salesforce CRT-261 Questions Sheet exam certification is the goal of many IT people & Network professionals. The pass rate of Goldmile-Infobiz is incredibly high. We are committed to your success.
People who can contact with your name, e-mail, telephone number are all members of the internal corporate. The privacy information provided by you only can be used in online support services and providing professional staff remote assistance.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
At present, Salesforce Huawei H19-487_V1.0 exam is very popular. The results of your Google Security-Operations-Engineer exam will be analyzed and a statistics will be presented to you. Microsoft PL-600 - As long as you master these questions and answers, you will sail through the exam you want to attend. The client can visit the website pages of our product and understand our Linux Foundation PCA study materials in detail. ARDMS SPI - With the popularity of the computer, hardly anyone can't use a computer.
Updated: May 28, 2022