Preparing for the CRT-261 Sample Exam real exam is easier if you can select the right test questions and be sure of the answers. The CRT-261 Sample Exam test answers are tested and approved by our certified experts and you can check the accuracy of our questions from our free demo. Expert for one-year free updating of CRT-261 Sample Exam dumps pdf, we promise you full refund if you failed exam with our dumps. We provide high quality and easy to understand CRT-261 Sample Exam dumps with verified Salesforce CRT-261 Sample Exam for all the professionals who are looking to pass the Salesforce CRT-261 Sample Exam exam in the first attempt. The CRT-261 Sample Exam training material package includes latest CRT-261 Sample Exam questions and practice test software that will help you to pass the CRT-261 Sample Exam exam. Our customers can easily access and download the CRT-261 Sample Exam dumps pdf on many electronic devices including computer, laptop and Mac.
Salesforce Service Cloud Consultant CRT-261 You may try it!
Salesforce Service Cloud Consultant CRT-261 Sample Exam - Certification Preparation for Service Cloud Consultant Our company is a well-known multinational company, has its own complete sales system and after-sales service worldwide. The job-hunters face huge pressure because most jobs require both working abilities and profound major knowledge. Passing Pass4Sure CRT-261 Dumps Pdf exam can help you find the ideal job.
A generally accepted view on society is only the professionals engaged in professionally work, and so on, only professional in accordance with professional standards of study materials, as our Certification Preparation for Service Cloud Consultant study questions, to bring more professional quality service for the user. Our study materials can give the user confidence and strongly rely on feeling, lets the user in the reference appendix not alone on the road, because we are to accompany the examinee on CRT-261 Sample Exam exam, candidates need to not only learning content of teaching, but also share his arduous difficult helper, so believe us, we are so professional company.
Salesforce CRT-261 Sample Exam - God will help those who help themselves.
Can you imagine that you only need to review twenty hours to successfully obtain the CRT-261 Sample Exam certification? Can you imagine that you don’t have to stay up late to learn and get your boss’s favor? With CRT-261 Sample Exam study quiz, passing exams is no longer a dream. If you are an office worker, CRT-261 Sample Exam preparation questions can help you make better use of the scattered time to review. Just visit our website and try our CRT-261 Sample Exam exam questions, then you will find what you need.
Do not reject learning new things. Maybe your life will be changed a lot after learning our CRT-261 Sample Exam training questions.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
SAP C-ARCIG-2508 - Our study materials will give you a benefit as Thanks, we do it all for the benefits of the user. It is also known to us that passing the exam is not an easy thing for many people, so a good study method is very important for a lot of people, in addition, a suitable study tool is equally important, because the good and suitable SAP C_S4CPB_2508 reference guide can help people pass the exam in a relaxed state. You are not required to pay any amount or getting registered with us for downloading free CIPS L5M1 materials. Lpi 101-500 - Of course, if you choose our study materials, you will have the chance to experience our PDF version. Microsoft DP-600 - If you haven't found the right materials yet, please don't worry.
Updated: May 28, 2022