Our products boost 3 versions and varied functions. The 3 versions include the PDF version, PC version, APP online version. You can use the version you like and which suits you most to learn our Certification Preparation for Service Cloud Consultant test practice dump. They compile each answer and question carefully. Each question presents the key information to the learners and each answer provides the detailed explanation and verification by the senior experts. By our professional training, you will pass your exam and get the related certification in the shortest time.
Salesforce Service Cloud Consultant CRT-261 Fate is not an opportunity but a choice.
Our CRT-261 - Certification Preparation for Service Cloud Consultant Study Guide certification guide also use the latest science and technology to meet the new requirements of authoritative research material network learning. In order to ensure the security of client information, our company hired many experts to design a secure procurement process for our Braindump CRT-261 Free test prep. If you decide to purchase our Braindump CRT-261 Free quiz guide, you can download the app of our products with no worry.
If you want to spend the least time to achieve your goals, CRT-261 Study Guide learning materials are definitely your best choice. You can really try it we will never let you down! Under the leadership of a professional team, we have created the most efficient learning CRT-261 Study Guide training guide for our users.
Salesforce CRT-261 Study Guide - As you know, life is like the sea.
As you can see on our website, there are versions of the PDF, Software and APP online. PDF version of our CRT-261 Study Guide study materials- it is legible to read and remember, and support customers’ printing request. Software version of our CRT-261 Study Guide exam questions-It support simulation test system and times of setup has no restriction. Remember this version support Windows system users only. App online version of CRT-261 Study Guide practice engine -Be suitable to all kinds of equipment or digital devices.
Our effort in building the content of our CRT-261 Study Guide learning questions lead to the development of learning guide and strengthen their perfection. Our CRT-261 Study Guide practice braindumps beckon exam candidates around the world with our attractive characters.
CRT-261 PDF DEMO:
QUESTION NO: 1
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 2
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 3
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 5
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
Up to now, we have more than tens of thousands of customers around the world supporting our IIBA CPOA training prep. The high quality product like our Juniper JN0-232 study quiz has no need to advertise everywhere, and exerts influential effects which are obvious and everlasting during your preparation. And not only the content is contained that you can free download from the website, also you can find that the displays of the Huawei H12-611_V2.0 study materials can be tried as well for we have three versions, according we also have three kinds of free demos. You will find the exam is a piece of cake with the help of our CMAA Construction-Manager study materials. Many exam candidates build long-term relation with our company on the basis of our high quality Fortinet FCSS_SDW_AR-7.4 guide engine.
Updated: May 28, 2022