No matter which process you are preparing for CRT-261 Study Plan exam, our exam software will be your best helper. As the collection and analysis of our CRT-261 Study Plan exam materials are finished by our experienced and capable IT elite. If you want to be a leader in some industry, you have to continuously expand your knowledge resource. If you think a lot of our CRT-261 Study Plan exam dumps PDF, you should not hesitate again. Too much hesitating will just waste a lot of time. Sometimes if you want to pass an important test, to try your best to exercise more questions is very necessary, which will be met by our CRT-261 Study Plan exam software, and the professional answer analysis also can help you have a better understanding.
Salesforce Service Cloud Consultant CRT-261 You get what you pay for.
Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant Study Plan certification exam is a high demand exam tests in IT field because it proves your ability and professional technology. Maybe there are no complete CRT-261 Reliable Test Simulator Online study materials in our trial, but it contains the latest questions enough to let you understand the content of our CRT-261 Reliable Test Simulator Online braindumps. Please try to instantly download the free demo in our exam page.
Our CRT-261 Study Plan exam dumps can be quickly downloaded to the eletronic devices. When you have a lot of eletronic devices, you definitly will figure out the way to study and prepare your CRT-261 Study Plan exam with them. It is so cool even to think about it.
Salesforce CRT-261 Study Plan - It's never too late to know it from now on.
With the increasing marketization, the product experience marketing has been praised by the consumer market and the industry. Attract users interested in product marketing to know just the first step, the most important is to be designed to allow the user to try before buying the Certification Preparation for Service Cloud Consultant study training dumps, so we provide free pre-sale experience to help users to better understand our products. The user only needs to submit his E-mail address and apply for free trial online, and our system will soon send free demonstration research materials of CRT-261 Study Plan latest questions to download. If the user is still unsure which is best for him, consider applying for a free trial of several different types of test materials. It is believed that through comparative analysis, users will be able to choose the most satisfactory CRT-261 Study Plan test guide.
To address this issue, our CRT-261 Study Plan actual exam offers three different versions for users to choose from. The PC version is the closest to the real test environment, which is an excellent choice for windows - equipped computers.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
Our Salesforce Marketing-Cloud-Administrator test question with other product of different thing is we have the most core expert team to update our Salesforce Marketing-Cloud-Administrator study materials, learning platform to changes with the change of the exam outline. Our HP HPE7-A07 study materials boost superior advantages and the service of our products is perfect. Huawei H13-922_V2.0 exam practice is well known for its quality service! I’m sure our 24-hour online service will not disappoint you as we offer our service 24/7 on our Microsoft AZ-120 study materials. Juniper JN0-105 - You can contact our services via email or online, as long as you leave your message, our services will give you suggestions right away.
Updated: May 28, 2022