They tried their best to design the best CRT-261 Test Braindumps certification training dumps from our company for all people. By our study materials, all people can prepare for their CRT-261 Test Braindumps exam in the more efficient method. We can guarantee that our study materials will be suitable for all people and meet the demands of all people, including students, workers and housewives and so on. The first goal of our company is to help all people to pass the CRT-261 Test Braindumps exam and get the related certification in the shortest time. Through years of concentrated efforts of our excellent experts and professors, our company has compiled the best helpful and useful CRT-261 Test Braindumps test training materials to meet all people’s demands, and in addition, we can assure to everyone that our study materials have a higher quality than other study materials in the global market, at the same time, these people will be easier to be admitted to the human resources supervisor. In a word, our running efficiency on CRT-261 Test Braindumps exam questions is excellent.
Salesforce Service Cloud Consultant CRT-261 Your work efficiency will far exceed others.
Salesforce Service Cloud Consultant CRT-261 Test Braindumps - Certification Preparation for Service Cloud Consultant So, users can flexibly adjust their learning plans according to their learning schedule. Our CRT-261 Latest Braindumps Pdf exam torrent is absolutely safe and virus-free. When it comes to buying something online (for example, CRT-261 Latest Braindumps Pdf exam torrent), people who are concerned with privacy protection are often concerned about their personal information during the purchase process.
Under the leadership of a professional team, we have created the most efficient learning CRT-261 Test Braindumps training guide for our users. Our users use their achievements to prove that we can get the most practical knowledge in the shortest time. CRT-261 Test Braindumps exam questions are tested by many users and you can rest assured.
Salesforce CRT-261 Test Braindumps - It can maximize the efficiency of your work.
As is known to us, there are best sale and after-sale service of the CRT-261 Test Braindumps study materials all over the world in our company. Our company has employed a lot of excellent experts and professors in the field in the past years, in order to design the best and most suitable CRT-261 Test Braindumps study materials for all customers. More importantly, it is evident to all that the CRT-261 Test Braindumps study materials from our company have a high quality, and we can make sure that the quality of our products will be higher than other study materials in the market. If you want to pass the CRT-261 Test Braindumps exam and get the related certification in the shortest time, choosing the CRT-261 Test Braindumps study materials from our company will be in the best interests of all people. We can make sure that it will be very easy for you to pass your exam and get the related certification in the shortest time that beyond your imagination.
Goldmile-Infobiz guarantee that you will be able to pass the exam. If you are still hesitant, download our sample of material, then you can know the effect.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
ACAMS CAMS - Once our system receives your application, it will soon send you what you need. DSCI DCPLA - It is the leader in all training materials. Cisco 300-835 - So we are deeply moved by their persistence and trust. Not to mention that Goldmile-Infobiz Salesforce IAPP CIPP-E exam training materials are many candidates proved in practice. Microsoft AZ-900 - Many people always are stopped by the difficult questions.
Updated: May 28, 2022