Because our CRT-261 Detailed Study Plan actual exam help exam cannonades pass the exam with rate up to 98 to 100 percent. It encourages us to focus more on the quality and usefulness of our CRT-261 Detailed Study Plan exam questions in the future. And at the same time, we offer free demos before you really choose our three versions of CRT-261 Detailed Study Plan practice guide. You only need about 20 hours training to pass the exam successfully. Salesforce certification CRT-261 Detailed Study Plan exam is a test of IT professional knowledge. By researching on the frequent-tested points in the real exam, our experts have made both clear outlines and comprehensive questions into our CRT-261 Detailed Study Plan exam prep.
Salesforce Service Cloud Consultant CRT-261 All contents are passing rigid inspection.
Salesforce Service Cloud Consultant CRT-261 Detailed Study Plan - Certification Preparation for Service Cloud Consultant If you don't believe what I say, you can know the information by asking around. Before you choose to end your practices of the Valid CRT-261 Test Registration study materials, the screen will display the questions you have done, which help you check again to ensure all questions of Valid CRT-261 Test Registration practice prep are well finished. The report includes your scores of the Valid CRT-261 Test Registration learning guide.
You can visit Goldmile-Infobiz to download our free demo. There are two versions of Goldmile-Infobiz dumps. The one is PDF version and another is SOFT version.
Salesforce CRT-261 Detailed Study Plan - We try our best to ensure 100% pass rate for you.
Of course, CRT-261 Detailed Study Plan simulating exam are guaranteed to be comprehensive while also ensuring the focus. We believe you have used a lot of CRT-261 Detailed Study Plan learning materials, so we are sure that you can feel the special features of CRT-261 Detailed Study Plan training questions. The most efficient our CRT-261 Detailed Study Plan study materials just want to help you pass the exam more smoothly. For our technicals are checking the changes of the questions and answers everyday to keep them the latest and valid ones.
So our Goldmile-Infobiz will provide a exam simulation for you to experience the real exam model before real exam. CRT-261 Detailed Study Plan exam simulation software is full of questions, which will improve your ability to face the exam after you exercise them.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
Juniper JN0-460 - The science and technology are very developed now. Also you can ask us any questions about Oracle 1z0-1065-25 exam any time as you like. So you can buy our Oracle 1z0-809 actual test guide without any misgivings. Appian ACD201 study guide is the best product to help you achieve your goal. As we all know, the latest ServiceNow CIS-RCI quiz prep has been widely spread since we entered into a new computer era.
Updated: May 28, 2022