Now it is time for you to take an exam for getting the certification. If you have any worry about the CRT-261 Latest Practice Questions exam, do not worry, we are glad to help you. Because the CRT-261 Latest Practice Questions cram simulator from our company are very useful for you to pass the exam and get the certification. All CRT-261 Latest Practice Questions guide exam can cater to each type of exam candidates’ preferences. The three kinds are PDF & Software & APP version. Although our CRT-261 Latest Practice Questions exam braindumps have been recognised as a famous and popular brand in this field, but we still can be better by our efforts.
Our CRT-261 Latest Practice Questions actual test guide can give you some help.
Now we would like to introduce the CRT-261 - Certification Preparation for Service Cloud Consultant Latest Practice Questions certification guide from our company to you. The future is really beautiful, but now, taking a crucial step is even more important! Buy CRT-261 Latest Test Dumps.Zip exam prep and stick with it.
It will be very easy for you to pass the exam and get the certification. More importantly, your will spend less time on preparing for CRT-261 Latest Practice Questions exam than other people. The CRT-261 Latest Practice Questions learning dumps from our company are very convenient for all people, including the convenient buying process, the download way and the study process and so on.
Salesforce CRT-261 Latest Practice Questions - Then join our preparation kit.
We can send you a link within 5 to 10 minutes after your payment. You can click on the link immediately to download our CRT-261 Latest Practice Questions real exam, never delaying your valuable learning time. If you want time - saving and efficient learning, our CRT-261 Latest Practice Questions exam questions are definitely your best choice. And if you buy our CRT-261 Latest Practice Questions learning braindumps, you will be bound to pass for our CRT-261 Latest Practice Questions study materials own the high pass rate as 98% to 100%.
What most useful is that PDF format of our CRT-261 Latest Practice Questions exam materials can be printed easily, you can learn it everywhere and every time you like. It is really convenient for candidates who are busy to prepare the exam.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
Amazon AWS-Developer-KR - The PC version is ideal for computers with windows systems, which can simulate a real test environment. Put down all your worries and come to purchase our IBM S2000-025 learning quiz! As the labor market becomes more competitive, a lot of people, of course including students, company employees, etc., and all want to get IAPP CIPP-E authentication in a very short time, this has developed into an inevitable trend. Our Huawei H19-404_V1.0 learning questions have its own advantage. Huawei H31-311_V2.5 - The results will become better with your constant exercises.
Updated: May 28, 2022