In our software version of the CRT-261 Latest Test Simulations exam dumps, the unique point is that you can take part in the practice test before the real CRT-261 Latest Test Simulations exam. You never know what you can get till you try. It is universally acknowledged that mock examination is of great significance for those who are preparing for the exam since candidates can find deficiencies of their knowledge as well as their shortcomings in the practice test, so that they can enrich their knowledge before the real CRT-261 Latest Test Simulations exam. There is a lot of data to prove that our CRT-261 Latest Test Simulations practice guide has achieved great success. First of all, in terms of sales volume, our CRT-261 Latest Test Simulations study materials are far ahead in the industry, and here we would like to thank the users for their support. Are you still worried about the exam? Don’t worry!
Salesforce Service Cloud Consultant CRT-261 100% satisfaction guarantee!
Actually, just think of our CRT-261 - Certification Preparation for Service Cloud Consultant Latest Test Simulations test prep as the best way to pass the exam is myopic. What do you think of Salesforce New Practice Questions CRT-261 Download certification exam? As one of the most popular Salesforce certification exams, New Practice Questions CRT-261 Download test is also very important. When you are looking for reference materials in order to better prepare for the exam, you will find it is very hard to get the excellent exam dumps.
Our CRT-261 Latest Test Simulations preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your CRT-261 Latest Test Simulations exam scores very quickly. Even if you have a week foundation, I believe that you will get the certification by using our CRT-261 Latest Test Simulations study materials. We can claim that with our CRT-261 Latest Test Simulations practice engine for 20 to 30 hours, you will be ready to pass the exam with confidence.
Salesforce CRT-261 Latest Test Simulations - Do not worry.
We truly treat our customers with the best quality service and the most comprehensive CRT-261 Latest Test Simulations exam pdf, that's why we enjoy great popularity among most IT workers. When you want to learn something about the CRT-261 Latest Test Simulations online training, our customer assisting will be available for you. We will offer you the best preparation materials regarding CRT-261 Latest Test Simulations practice exam. You can totally trust our dumps and service.
There are a lot of IT experts in our company, and they are responsible to update the contents every day. If you decide to buy our CRT-261 Latest Test Simulations study question, we can promise that we will send you the latest information every day.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
What’s more, you will enjoy one year free update after purchase of Amazon SAP-C02 practice cram. Salesforce Plat-101 - Learning is sometimes extremely dull and monotonous, so few people have enough interest in learning, so teachers and educators have tried many ways to solve the problem. Our Microsoft AZ-120 exam torrent will not only help you clear exam in your first try, but also enable you prepare exam with less time and effort. On the other hand, under the guidance of high quality research materials, the rate of adoption of the Microsoft SC-100 exam guide is up to 98% to 100%. The content and displays of the CheckPoint 156-315.81 pass guide Which they have tailor-designed are absolutely more superior than the other providers'.
Updated: May 28, 2022