So our CRT-261 Practice Questions Ppt exam questions have active demands than others with high passing rate of 98 to 100 percent. Don't doubt the pass rate, as long as you try our CRT-261 Practice Questions Ppt study questions, then you will find that pass the exam is as easy as pie. There has been fierce and intensified competition going on in the practice materials market. And the content of the CRT-261 Practice Questions Ppt exam questions is always the latest information contained for our technicals update the questions and answers in the first time. CRT-261 Practice Questions Ppt guide materials really attach great importance to the interests of users. The efficiency of our CRT-261 Practice Questions Ppt study materials can be described in different aspects.
Salesforce Service Cloud Consultant CRT-261 So you can take a best preparation for the exam.
We offer guaranteed success with CRT-261 - Certification Preparation for Service Cloud Consultant Practice Questions Ppt dumps questions on the first attempt, and you will be able to pass the CRT-261 - Certification Preparation for Service Cloud Consultant Practice Questions Ppt exam in short time. Goldmile-Infobiz's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
We see to it that our assessment is always at par with what is likely to be asked in the actual Salesforce CRT-261 Practice Questions Ppt examination. And If you’re skeptical about the quality of our Salesforce CRT-261 Practice Questions Ppt exam dumps, you are more than welcome to try our demo for free and see what rest of the CRT-261 Practice Questions Ppt exam applicants experience by availing our products. Our methods are tested and proven by more than 90,000 successful Salesforce certification examinees whose trusted Goldmile-Infobiz.
Salesforce CRT-261 Practice Questions Ppt - So you have no reason not to choose it.
Our company according to the situation reform on conception, question types, designers training and so on. Our latest CRT-261 Practice Questions Ppt exam torrent was designed by many experts and professors. You will have the chance to learn about the demo for if you decide to use our CRT-261 Practice Questions Ppt quiz prep. We can sure that it is very significant for you to be aware of the different text types and how best to approach them by demo. At the same time, our CRT-261 Practice Questions Ppt quiz torrent has summarized some features and rules of the cloze test to help customers successfully pass their exams.
Are you IT person? Do you want to succeed? If you want to succeed, please do to buy Goldmile-Infobiz's Salesforce CRT-261 Practice Questions Ppt exam training materials. Our training materials have through the test of practice.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
On the other hand, we offer this after-sales service to all our customers to ensure that they have plenty of opportunities to successfully pass their Fortinet FCP_FSM_AN-7.2 actual exam and finally get their desired certification of Fortinet FCP_FSM_AN-7.2 practice materials. Microsoft GH-300 - It will help us to pass the exam successfully. Fortinet NSE7_CDS_AR-7.6 - In every area, timing counts importantly. Pegasystems PEGACPDS25V1 - If you are an IT staff, it will be your indispensable training materials. All customer information to purchase our CISI IFC guide torrent is confidential to outsides.
Updated: May 28, 2022