More importantly, our commitment to help you become CRT-261 Test Cram Pdf certified does not stop in buying our products. We offer customer support services that offer help whenever you’ll be need one. To increase your chances of passing Salesforce’s certification, we offer multiple formats for braindumps for all CRT-261 Test Cram Pdf exams at Goldmile-Infobiz. Our company has authoritative experts and experienced team in related industry. To give the customer the best service, all of our company's CRT-261 Test Cram Pdf learning materials are designed by experienced experts from various field, so our CRT-261 Test Cram Pdf Learning materials will help to better absorb the test sites. You will get the most useful help form our service on the CRT-261 Test Cram Pdf training guide.
Salesforce Service Cloud Consultant CRT-261 The procedure of refund is very simple.
Goldmile-Infobiz will help you to find what you need in the exam and our dumps must help you to obtain CRT-261 - Certification Preparation for Service Cloud Consultant Test Cram Pdf certificate. No one lose interest during using our Valid Exam CRT-261 Practice actual exam and become regular customers eventually. With free demos to take reference, as well as bountiful knowledge to practice, even every page is carefully arranged by our experts, our Valid Exam CRT-261 Practice exam materials are successful with high efficiency and high quality to navigate you throughout the process.
If you successfully get Salesforce CRT-261 Test Cram Pdf certificate, you can finish your work better. Although the test is so difficult, with the help of Goldmile-Infobiz exam dumps you don't need so hard to prepare for the exam. After you use Goldmile-Infobiz Salesforce CRT-261 Test Cram Pdf study guide, you not only can pass the exam at the first attempt, also can master the skills the exam demands.
So start with our Salesforce CRT-261 Test Cram Pdf torrent prep from now on.
It is our responsibility to relieve your pressure from preparation of CRT-261 Test Cram Pdf exam. To help you pass the CRT-261 Test Cram Pdf exam is our goal. The close to 100% passing rate of our dumps allow you to be rest assured in our products. Not all vendors dare to promise that if you fail the exam, we will give you a full refund. But our IT elite of Goldmile-Infobiz and our customers who are satisfied with our CRT-261 Test Cram Pdf exam software give us the confidence to make such promise.
Our CRT-261 Test Cram Pdf study tools not only provide all candidates with high pass rate study materials, but also provide them with good service. If you have some question or doubt about us or our products, you can contact us to solve it.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
CompTIA CAS-005 - Our products are just suitable for you. Oracle 1z0-1057-25 - And we have been treated as the most popular vendor in this career and recognised as the first-class brand to the candidates all over the world. You will get your Microsoft AZ-801 certification with little time and energy by the help of out dumps. EMC D-PE-FN-01 - We are willing to deal with your problems. As we all know, it is not an easy thing to gain the Salesforce Advanced-Administrator certification.
Updated: May 28, 2022