A bad situation can show special integrity. When to face of a difficult time, only the bravest people could take it easy. Are you a brave person? If you did not do the best preparation for your IT certification exam, can you take it easy? Yes, of course. Different person has different goals, but our Goldmile-Infobiz aims to help you successfully pass CRT-261 Valid Test Sims exam. Maybe to pass CRT-261 Valid Test Sims exam is the first step for you to have a better career in IT industry, but for our Goldmile-Infobiz, it is the entire meaning for us to develop CRT-261 Valid Test Sims exam software. If a person is strong-willed, it is close at hand.
Salesforce Service Cloud Consultant CRT-261 Goldmile-Infobiz is worthy your trust.
To help you get the Salesforce exam certification, we provide you with the best valid CRT-261 - Certification Preparation for Service Cloud Consultant Valid Test Sims pdf prep material. Latest Exam Camp CRT-261 File exam seems just a small exam, but to get the Latest Exam Camp CRT-261 File certification exam is to be reckoned in your career. Such an international certification is recognition of your IT skills.
To ensure your 100% satisfaction, CRT-261 Valid Test Sims free demo are available for the certification exam you're going to take before you purchased. All our CRT-261 Valid Test Sims dumps collection is quite effectively by millions of people that passed CRT-261 Valid Test Sims real exam and become professionals in IT filed. You will never regret choosing our CRT-261 Valid Test Sims test answers as your practice materials because we will show you the most authoritative study guide.
Salesforce CRT-261 Valid Test Sims - Our key advantages are that 1.
We have a lasting and sustainable cooperation with customers who are willing to purchase our CRT-261 Valid Test Sims actual exam. We try our best to renovate and update our CRT-261 Valid Test Sims study materials in order to help you fill the knowledge gap during your learning process, thus increasing your confidence and success rate. At the same time, CRT-261 Valid Test Sims preparation baindumps can keep pace with the digitized world by providing timely application. You will never fell disappointed with our CRT-261 Valid Test Sims exam quiz.
If you are urgent to pass exam our exam materials will be suitable for you. Mostly you just need to remember the questions and answers of our Salesforce CRT-261 Valid Test Sims exam review questions and you will clear exams.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 2
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Universal Containers wants to maintain Service Level Agreements on its customer cases.
Customers are provided different service levels based on their Services agreement. The VP of
Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages.
Which Service Cloud feature should the Consultant recommend to address this requirement?
A. Entitlements and Milestones
B. Case Assignment
C. Case Escalation
D. Salesforce Console
Answer: A
QUESTION NO: 5
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
With the high pass rate as 98% to 100%, we can proudly claim that we are unmatched in the market for our accurate and latest ITIL ITIL4-DPI exam dumps. We offer you the most accurate HashiCorp Terraform-Associate-003 exam answers that will be your key to pass the certification exam in your first try. By selecting our Microsoft AZ-104-KR training material, you will be able to pass the Microsoft AZ-104-KR exam in the first attempt. The BCS PC-BA-FBA-20 test answers are tested and approved by our certified experts and you can check the accuracy of our questions from our free demo. Now you can pass Salesforce PMI PMP exam without going through any hassle.
Updated: May 28, 2022