Unlike many other learning materials, our CRT-261 Latest Exam Sample Questions study materials are specially designed to help people pass the exam in a more productive and time-saving way, and such an efficient feature makes it a wonderful assistant in personal achievement as people have less spare time nowadays. On the other hand, CRT-261 Latest Exam Sample Questions study materials are aimed to help users make best use of their sporadic time by adopting flexible and safe study access. With so many advantages, why don’t you choose our reliable CRT-261 Latest Exam Sample Questions actual exam guide, for broader future and better life? In today’s society, many enterprises require their employees to have a professional CRT-261 Latest Exam Sample Questions certification. Goldmile-Infobiz provide training tools included Salesforce certification CRT-261 Latest Exam Sample Questions exam study materials and simulation training questions and more importantly, we will provide you practice questions and answers which are very close with real certification exam.
Salesforce Service Cloud Consultant CRT-261 In every area, timing counts importantly.
To get the Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant Latest Exam Sample Questions exam certification is the goal of many IT people & Network professionals. Our experts check whether there is an update on the Certification Preparation for Service Cloud Consultant exam questions every day, if an update system is sent to the customer automatically. If you have any question about our Exam CRT-261 Simulator Online test guide, you can email or contact us online.
And don't worry about how to pass the test, Goldmile-Infobiz certification training will be with you. What is your dream? Don't you want to make a career? The answer must be ok. Then, you need to upgrade and develop yourself.
Salesforce CRT-261 Latest Exam Sample Questions - The talent is everywhere in modern society.
Customer first, service first is our principle of service. If you buy our CRT-261 Latest Exam Sample Questions study guide, you will find our after sale service is so considerate for you. We are glad to meet your all demands and answer your all question about our CRT-261 Latest Exam Sample Questions training materials. So do not hesitate and buy our CRT-261 Latest Exam Sample Questions study guide, we believe you will find surprise from our products. you should have the right to enjoy the perfect after sale service and the high quality products!
Opportunities always for those who are well prepared and we wish you not to miss the good opportunities. Goldmile-Infobiz provide you with the most authoritative and the fullest Salesforce CRT-261 Latest Exam Sample Questions exam dumps, thus the hit rate is very high.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 2
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 3
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 4
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 5
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
Microsoft PL-900-KR - The data showed that our high pass rate is unbelievably 98% to 100%. There will be one version right for you and help you quickly pass the Microsoft MB-700 with ease, so that you can obtain the most authoritative international recognition on your IT ability. Until now, we have simplified the most complicated Salesforce Platform-App-Builder guide questions and designed a straightforward operation system, with the natural and seamless user interfaces of Salesforce Platform-App-Builder exam question grown to be more fluent, we assure that our practice materials provide you a total ease of use. The latest Fortinet NSE7_SOC_AR-7.6 exam review materials offered by our Goldmile-Infobiz will help you complete the Fortinet NSE7_SOC_AR-7.6 exam preparation in short time. There are so many striking points of our SAP C_S4FCF_2023 preparation exam.
Updated: May 28, 2022