In order to improve the value of your career, you must pass this certification exam. The exam questions and answers designed by Goldmile-Infobiz contain different targeted, and have wide coverage. There is no any other books or other information can transcend it. If you would like to sail through the test, come on and try it. To pass Salesforce CRT-261 Reliable Test Camp Materials certification exam seems to be a very difficult task. Goldmile-Infobiz guarantee exam success rate of 100% ratio, except no one.
Salesforce Service Cloud Consultant CRT-261 Chance favors the prepared mind.
the multiple versions of free demo of CRT-261 - Certification Preparation for Service Cloud Consultant Reliable Test Camp Materials exam materials can be offered in our website. We are ready to show you the most reliable Latest Visual CRT-261 Cert Exam pdf vce and the current exam information for your preparation of the test. Before you try to attend the Latest Visual CRT-261 Cert Exam practice exam, you need to look for best learning materials to easily understand the key points of Latest Visual CRT-261 Cert Exam exam prep.
Goldmile-Infobiz Salesforce exam study material can simulate the actual test and give you an interactive experience during the practice. When you choose our CRT-261 Reliable Test Camp Materials valid training dumps, you will enjoy one year free update for CRT-261 Reliable Test Camp Materials pdf torrent without any additional cost. These updates are meant to reflect any changes related to the CRT-261 Reliable Test Camp Materials actual test.
Salesforce CRT-261 Reliable Test Camp Materials - You get what you pay for.
Salesforce CRT-261 Reliable Test Camp Materials certification exam is a high demand exam tests in IT field because it proves your ability and professional technology. To get the authoritative certification, you need to overcome the difficulty of CRT-261 Reliable Test Camp Materials test questions and complete the actual test perfectly. Our training materials contain the latest exam questions and valid CRT-261 Reliable Test Camp Materials exam answers for the exam preparation, which will ensure you clear exam 100%.
Please try to instantly download the free demo in our exam page. If you are willing to buy our CRT-261 Reliable Test Camp Materials dumps pdf, I will recommend you to download the free dumps demo first and check the accuracy of our CRT-261 Reliable Test Camp Materials practice questions.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 2
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 5
Universal Containers wants to maintain Service Level Agreements on its customer cases.
Customers are provided different service levels based on their Services agreement. The VP of
Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages.
Which Service Cloud feature should the Consultant recommend to address this requirement?
A. Entitlements and Milestones
B. Case Assignment
C. Case Escalation
D. Salesforce Console
Answer: A
EMC D-PWF-DS-01 - It is so cool even to think about it. Our Cisco 300-425 real dumps cover the comprehensive knowledge points and latest practice materials that enough to help you clear Cisco 300-425 exam tests. Cisco 350-501 - The innovatively crafted dumps will serve you the best; imparting you information in fewer number of questions and answers. Our Amazon SAP-C02-KR preparationdumps are considered the best friend to help the candidates on their way to success for the exactness and efficiency based on our experts’ unremitting endeavor. You can only get the most useful and efficient SAP C-S4CPB-2508 guide materials with the most affordable price from our company, since we aim to help as many people as possible rather than earning as much money as possible.
Updated: May 28, 2022